Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
As some of you might know i am running the company Horizon Autotek, well at present the company is going through big changes, i will be expanding in a big way.
Things you will see in the near future are expanded product range, payment through debit and credit cards, online shop as well as many other smaller touches.
The reason i am posting this on here is to let you all know about the changes due, and i am also asking that any suggestions as to products i should sell, or business ideas please feel free to share them.
Sorry about the short essay i just thought it would be good to let you guys know about the plans. 
|
Phil321
Member
Registered: 10th Mar 01
Location: Manchester
User status: Offline
|
Make sure your customer service is totally, 100% spot on and you can't fail.
99% of the companies in the industry already offer shite customer service, hence the short life expectancy.
|
Colin
Member
Registered: 4th Apr 02
User status: Offline
|
quote:
Originally posted by Phil321
Make sure your customer service is totally, 100% spot on and you can't fail.
99% of the companies in the industry already offer shite customer service, hence the short life expectancy.
They all start well then lose the customer service as they get bigger IMO eg. PVD + Illusion.
Good luck tho Todd
|
frenchcorsa@work
Member
Registered: 13th Aug 02
Location: Maubeuge-France near Belgian border.
User status: Offline
|
what about products that you don't find in England and that you only can buy in Germany with internet...
wide alloys,euro style products...
that's not a huge market in England but could be become more popular...
|
Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
I agree with that actually, and i can see how it happens, i am going to do my best at retaining a high level of customer service
|
Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
quote:
Originally posted by frenchcorsa@work
what about products that you don't find in England and that you only can buy in Germany with internet...
wide alloys,euro style products...
that's not a huge market in England but could be become more popular...
Nice idea, i will look into that.
|
willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
|
be honest.
|
broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
|
dude you need to start selling honda tuning parts, specialy civic bits
|
jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
|
stock discount parts that include tbs for x14xe corsas, and lupo tunning and styling parts
or on a more seroius note
whats been said above and what baout going into a niche market and focusing on one particular brand or style
theres not many vaux places left, so if you focused on them, i think you would do well, as dispite what happed to pvd, they must have served so many customers, so if you focus on one brand, and provide a good sercive, people will use you
|
Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
I was actually thinking about focusing on Vauxhall only, Vauxhall is where most of my knowledge is, i spoke to my dad about it but he said about me loosing out when it comes to other cars i can supply parts for, it could be a very good idea but it is certainly a risk
|
jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
|
i would really think about it
you will lose out to people who have saxos etc
but them you wont have all the competition of all the other companys doing the same thing
with pvd long gone, i think it would be such a worthwhile risk
and lets face it, theres not alot of other brands you could focus on
|
Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
Cheers for the help JR, its definately worth thinking about......
|
jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
|
lol, have thought about this so many times, and feel i could make £
but i keep wasting money on cars, instead of foucsuing on startign my own business, which ive allways wanted to do
|
the_legend_of_yrag
Member
Registered: 7th Jul 03
Location: Cambridgeshire
User status: Offline
|
or just focus on vaux but offer a small range of products for other makes
|
jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
|
quote:
Originally posted by the_legend_of_yrag
or just focus on vaux but offer a small range of products for other makes
but then customers will allways go to other companys becasue you dont offer enough range for there saxo etc
|
Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
|
Also, another question, who supplies the fitting kits for people doing Engine conversions, i know PVD used to sell them but who was their supplier?
|
Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
|
quote:
Originally posted by Red_Sxi
Also, another question, who supplies the fitting kits for people doing Engine conversions, i know PVD used to sell them but who was their supplier?
MTech, the manufacturer of the kits.
Now supplied by LMF.
For a range, stick to a selection of quality well supplied products. Don't diversify and don't waste time with low volume high cost crap for high-end tuning - it would be nice to sell, but you can't run a business on it unless you can offer fitting, tuning,etc.
|
the_legend_of_yrag
Member
Registered: 7th Jul 03
Location: Cambridgeshire
User status: Offline
|
quote:
Originally posted by jr
quote:
Originally posted by the_legend_of_yrag
or just focus on vaux but offer a small range of products for other makes
but then customers will allways go to other companys becasue you dont offer enough range for there saxo etc
Maybe so but then atleast he is offereing that range and he doesnt have to bring alot of stock in does he?
And if he can offere better prices then people will use him.
|
Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
|
Suppliers don't like it if people shag out their products under RRP.
|
Dom
Member
Registered: 13th Sep 03
User status: Offline
|
good on ya mate for starting this up
i agree with what has already been said about customer service, at all times just tell the truth and dont blag people off with crap, because people will notice and you will loose customers.
However, the main reason alot of companies go under, is because of the large number of parts they supply. The more stuff you sell, the more knowledge you need to have in those specific areas to seel the parts, in order to help the customer services side, and more different suppliers you have, causes more and more headaches.
Personally Red_Sxi i would keep it to one manufacture, ie Vauxhall and just do parts for a number of cars and build up on that once you have money behind you and you can bring someone else in to share some of the load on customer services etc. Plus you will build on your conenctions with your suppliers which help loads, as it usually leads to discounts etc etc. Also, if you do parts which other sites dont sell, like european parts, will help you to gain a nice section in the market
eitherway mate, the site looks pretty good, although the flash intro looks abit un-professional, but on the whole looks pretty clean and tidy, and has a nice user interface
|
drunkenfool
Member
Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
|
I need some toora centre caps if you can get them, and id put a small sticker up for the favour 
|
Happy_2008
Member
Registered: 13th Mar 01
Location: Kent
User status: Offline
|
Just a tip that if could be useful that you can arrange group buys on here on selected products. the Civic website often do group buys where members get a specific % off when they buy 10 or more products. I have noticed that this is very popular
|
drunkenfool
Member
Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
|
good point, this worked well with the FK coilovers recently by the looks of it
|
turbodreams
Member
Registered: 22nd Jul 04
Location: East Dunbartonshire
User status: Offline
|
If You Need Any Design Specifications Logos T shirts Stickers Custom Bodykits etc dont Hesitate to ask.
I am Skilled in the Anciant art of Crayons
|
