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Author Spax
Doug_SRi
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Registered: 1st Sep 02
Location: Aberdeen. Drives: Stage 2 Astra VXR and Nova
User status: Offline
21st Mar 06 at 10:14   View User's Profile U2U Member Reply With Quote

Found out one of my Spax RSX front shocks is leaking so got in touch with Spax this morning and there saying I need the original dealer receipt to get the warrenty. I bought them off someone on ebay in June last year who was selling many brand new so got in touch with them so might take a day or two for them to reply but chances are they have no receipt. Spax website says it has a life time warrenty on krypton gas shocks which they also fail to state is only valid if a Spax dealer fits the kit.
Is there anything that I can do?
All Torque
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Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
21st Mar 06 at 10:41   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Doug_SRi
Found out one of my Spax RSX front shocks is leaking so got in touch with Spax this morning and there saying I need the original dealer receipt to get the warrenty. I bought them off someone on ebay in June last year who was selling many brand new so got in touch with them so might take a day or two for them to reply but chances are they have no receipt. Spax website says it has a life time warrenty on krypton gas shocks which they also fail to state is only valid if a Spax dealer fits the kit.
Is there anything that I can do?


Buy another single shock from the ebay chap? Theres not much you can do as its been a year and if he had the warrenty/receipt he'd have given it to you.
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
21st Mar 06 at 12:51   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Doug_SRi
Spax website says it has a life time warrenty on krypton gas shocks which they also fail to state is only valid if a Spax dealer fits the kit.


Check your fitting instructions, it says that in bold writing

Only way would be to buy a new shock don't think you'l get much out of them myself


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