ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Just received my replacement N96 for my faulty C902
They sent me a jiffy bag to return my faulty C902 back to them
There is also a letter in the box that says
"As phones are valuable, we'll need to apply a charge of £50.00 to your account if it is not returned to us within 14 days of the date of this letter."
So does that mean if i decide not to return the C902 and give it to the Mrs, o2 will just charge me £50 for it?
Or is the £50 just if i return it after the 14 days, and il be charged about £300 for not sending the phone back!!??
Thanks
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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By the sound of it they'll charge you £50 for not returning it in 14 days, then i'd imagine pursue you for the phone again or remainder of the value.
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Yeah thats what im worried about.
The amount of "£50" is handwritten on the letter, the rest just looks like a standard letter they use as my name is handwritten in at the top too.
Just wondered it £50 is all its worth to them?
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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If it's faulty, send it back. If it's not faulty, don't replace it with a N96?
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Can anyone from O2 confirm this?
Phone isnt totally buggered, just switches off / crashes every now n again
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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quote:
Originally posted by ash_corsa
Can anyone from O2 confirm this?
Phone isnt totally buggered, just switches off / crashes every now n again
Phone up customer service and ask them. How long you had the c902?
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Bout a month, this is my 4th C902 now
Will phone them up and ask, bit cheeky but never mind!
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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http://www.mazumamobile.com/sell_mobile_phone.php?action=view&prod=1138
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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quote:
Originally posted by ash_corsa
Bout a month, this is my 4th C902 now
Will phone them up and ask, bit cheeky but never mind!
as long as you don't get a jobsworth you will be right. 
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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quote:
Originally posted by Carl
quote:
Originally posted by ash_corsa
Bout a month, this is my 4th C902 now
Will phone them up and ask, bit cheeky but never mind!
as long as you don't get a jobsworth you will be right.
Thats the thing! Will give them my mates mobile number! 
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