Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I am going through a claim for an ebay item the has not be received...
In the Resolution Centre its has stages at the top and the one saying "Requiring your action" is highlighted in peach?
"PayPal requests more information from the buyer to resolve the issue. If the buyer doesn't respond within the allotted timeframe, we close the case and restore funds to the rightful owner."
But further down it says "What happens next"
"If you still haven’t received your item, you don’t need to do anything. We will review the information submitted by the seller and contact you with any developments by 18 Apr. 2009"
WTF do i need to do?
[Edited on 16-04-2009 by Twiggy]
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flybikeslee
Member
Registered: 2nd Jan 07
Location: Liverpool
User status: Offline
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you answered your question in your own post
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Jamie-C
Member
Registered: 3rd Jun 08
Location: Ballycastle
User status: Offline
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quote:
Originally posted by Twiggy
I am going through a claim for an ebay item the has not be received...
But further down it says "What happens next"
"If you still haven’t received your item, you don’t need to do anything. We will review the information submitted by the seller and contact you with any developments by 18 Apr. 2009"
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i've had this before, i just left it a few days and then i got a message saying my funds had been returned to my account.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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This is why its confusing....
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Looks like you should just leave it as it is. Seller hasn't provided proper tracking info.
I've got a dispute ending on the 18th too  Can't wait to get my £50 back and blow it on mindless ebay shite
Failing that, give them a call 0870 7307191
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Cheers guys on the blower now!
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eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
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ive just this minute rung them for a refund, 2nd in 2 days, both refunded straight away.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I hate paypal.
I had this recently, kept saying it was requiring my action and they had sent me emails.
Didn't receive one email regarding it although all other paypal emails made it to me fine.
Sent various emails to support, getting more and more annoyed every time.
Ended up case being closed, no refund and they won't let me claim again, complete farce.
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