thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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I sold this item: Link
I never fitted it therefore didn't know its working order as expected but they've filed a dispute straight away without even emailing me saying its not as described. If I'd put in full working order and that I accepted returns then fair enough but I haven't put anything like that. Surely its up to the buyers discression to contact the seller checking this as I havent put anything of its working order to cover myself incase it was faulty.
So do I have a case or not? 
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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TBH as your selling a dump valve, If I bought it, i'd want a valve that worked. As you haven't actually said "untested so unsure if it'll work" the buyer can expect to receive an item fit for purpose IMO .
Bit shit that they didn't contact you first though!
[Edited on 12-05-2009 by Rob H]
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John
Member
Registered: 30th Jun 03
User status: Offline
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I'd have also expected it to work, i'd have emailed the seller first though.
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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I know I should've advertised it as never tested but I still don't feel they have a valid case. I have offered half the money back as a good will geasture but they just escalated the claim.
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shaunmods
Premium Member
Registered: 12th Mar 07
Location: Glascote, Staffordshire
User status: Offline
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Dont think you have a case there mate  Paypal will nearly alway side with the buyer as I found out when a dispute was opened against me not long ago.
Probably best off just giving them their money back now instead of going through the whole dispute process  They will probably end up getting it back anyway you see.
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jrsteeve
Member
Registered: 3rd Apr 02
Location: Manchester
User status: Offline
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What he said. Bit shit he didnt come to you first though.
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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Hmm cheers Shaun. I'm just annoyed that I've tried to reason with them and help my end and they just don't give two shits. Oh well.
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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I wouldn't want half my money back for something that doesn't work, or something that I wasn't aware had a risk of not working. I think it's you in the wrong mate, not the buyer.
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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Yeh I understand. Thanks lads.
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Mertin
Member
Registered: 12th Oct 05
Location: Scotland
User status: Offline
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Give them a refund, get the valve back then relist it again and add that its un tested.
Did they say it doesnt work or just it isnt as described? Is it fitted correctly?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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He might have changed his mind and just saying it does not work as an excuse?
As you have said that YOU have not used it you cant say either way if it was working..
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DAZ1985
Member
Registered: 3rd Sep 06
Location: Scholar Green, Cheshire
User status: Offline
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Their is cunts out their that would buy a working one to replace thier broken one then complain that it doesnt work and get a new working one for free, while sending you a duff one back
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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ring ebay! tell them!
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John
Member
Registered: 30th Jun 03
User status: Offline
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quote:
Originally posted by Twiggy
He might have changed his mind and just saying it does not work as an excuse?
As you have said that YOU have not used it you cant say either way if it was working..
There's nothing on the advert that suggests it doesn't work.
If I, and I assume just about everybody else, bought that i'd expect it to work.
If it was sold as untested or mentioned anything about it not working thats a different matter but it doesn't.
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