Tiesto
Member
Registered: 6th Jun 02
Location: Hinckley, Leicestershire
User status: Offline
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Went to pick up the car today after it's repairs, but the replacement front bumper is different than the orignal one I had. The front bumper was a factory option, yet they replaced it with a standard one.
Mine:
Standard:
I had to leave the car there, as they hadn't done a few little things.
Can I insist on them replacing the bumper to same as what I had before? I didn't declare it had a "bodykit" per se, as I thought it being a factory option I didn't need too? Is that correct?
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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Presuming it's some kind of facelift / pre-facelift bumper then I would think you can demand they put the correct one on. It'd be like them putting an LX bumper on my Zetec S, no way would I be having that
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Tomnova16
Premium Member
Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
User status: Offline
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it should be the same bumper as the damaged one unless you asked for a standard one, they probably didnt notice the difference as they are quite similar, they should be able to look at the estimate images to see they have got it wrong though
http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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you should really declare factory options mate. i have privacy glass on the focus and they wanted to know about that.
if it's a bumper off an inferior model then by all means kick up a fuss but as it's a factory optional extra i don't think they'd change it for free unfortunately.
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AlexW
Member
Registered: 25th Oct 08
Location: Essex
User status: Offline
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If it was a Factory fit (So it has it as standard on all of those models and not a dealer add-on) then they should replace it like-for-like.
Just have a chat, see what they say.
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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I would imagine if it was specified on the original data sheet for the car, then it should be fitted with that.
Although it's still classed as a modification from standard specification, so they'll say it's your fault for not reading the small print.
I recall a letter/question in Total Vauxhall about this. Someone had an Astra G with factory fitted Irmscher kit, but it still had to be registered as modified, even though it came from the factory like it.
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