Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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I have a thread in geek day but not getting anywhere so just wondering if i might get any help in here
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Got home today the mrs cant get on the internet, a virus that wasnt picked up by norton we use appears to claim to be "windows firewall" telling you have a virus and to purchase its product to remove, anyone had this any ideas gettin rid of it? just put it in google seems quite common lately
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_Allan_
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Registered: 24th Mar 04
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quote: Originally posted by Tom B
I have a thread in geek day but not getting anywhere so just wondering if i might get any help in here
...
Got home today the mrs cant get on the internet, a virus that wasnt picked up by norton we use appears to claim to be "windows firewall" telling you have a virus and to purchase its product to remove, anyone had this any ideas gettin rid of it? just put it in google seems quite common lately
This
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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quote: Originally posted by _Allan_
quote: Originally posted by Tom B
I have a thread in geek day but not getting anywhere so just wondering if i might get any help in here
...
Got home today the mrs cant get on the internet, a virus that wasnt picked up by norton we use appears to claim to be "windows firewall" telling you have a virus and to purchase its product to remove, anyone had this any ideas gettin rid of it? just put it in google seems quite common lately
This
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_Allan_
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Registered: 24th Mar 04
User status: Offline
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You may need to get on another PC with net access and try downloading Malwarebytes. http://www.malwarebytes.org/
Install if you can and have a full scan.
[Edited on 15-04-2010 by _Allan_]
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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thanks, i can still use admin which is my account but on hers internet access is disabled
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_Allan_
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Registered: 24th Mar 04
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If you get it sorted junk Norton and get Avast, Kapsersky or AVG.
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Tom B
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Registered: 23rd May 05
Location: West Midlands
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yeah ill look into them, nice one pal
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Matt L
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Registered: 17th Apr 06
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get avast, i've just swapped from avg as that slowed my pc down loads.
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sand-eel
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Registered: 15th Mar 07
Location: carluke/braidwood--IRNBRULAND
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Can you get avast free like AVG?
As i've got McAfee the now free for a few months and fuck paying over £100 a year to keep it.
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oceansoul
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Registered: 19th Jun 06
Location: Sunbury, Surrey
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You should be able to boot to safe mood and then install malewarebytes.
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davcohen
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Registered: 1st Nov 03
Location: North London
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http://lmgtfy.com/?q=AVE.EXE
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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Cock head
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
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As good as Avast is, it was useless the other day on the Malware my Dad had which was very similar to the description above. Malwarebytes however fixed the lot, very impressed.
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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yeah finally sorted it through malware its a great little program
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sxibeast
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Registered: 6th Aug 03
Location: Milton Keynes
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AVG kills my machine everytine it switches itself on! I cancelled two updates (so says my version is far to out of date), and the new version wont run on my version of windows (ME )
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andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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i had issues with this one running 2 weeks ago, malware bytes and AVG wouldn't touch it. ended up formatting because i couldn't be bothered fighting it any longer
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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Malware got rid of it for me? I was looking for my recovery discs but seem to have misplaced them, how do i go about this?
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andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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ahhhh right, if malware bytes has got rid of it, i wouldnt worry too much about it
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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just wondered if i ever need to format how would i go about it with no discs
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andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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with great difficulty
is it on a laptop? PC?
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Tom B
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Registered: 23rd May 05
Location: West Midlands
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oops. Its a PC mate
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andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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it won't be as bad on the PC tbh, you can get the operating system disc and format it without too many issues, you'll probably need to hunt round for drivers though. if you haven't done it before it might be abit of a pain.
the recovery discs tend to just incorporate the operating system with all the required drivers to streamline things, its not impossible without them just alittle more fiddly i assume its a branded PC like acer or HP or something if it came with recovery discs? this'll make it easier as most manufacturers will make the drivers available in one place than on their websites
in fact, have you got a model number or something? they may even let you download the recovery software
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Tom B
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Registered: 23rd May 05
Location: West Midlands
User status: Offline
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ill look into it cheers mate much appreciated
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Root
Member
Registered: 28th Dec 08
User status: Offline
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rofl, norton doesn't detect that the OS is even booted up. Get 'hijack this!' and remove it. then download a decent av like kaspersky or nod32 or something else
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