Mattb
Member
Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
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quote:
Originally posted by corse-seth
in our store we need either a reciept or proof of purchase like a bank statement..
plus the lifetime guarantee doesnt cover moving parts... 
I would throw a fit if someone asked me for a recipt for something that was guaranteed for life - why would i still have a recipt after 7 years (or even 25 years etc in theory!)
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Dont have a receipt for mine as it was a gift, nothings broken yet however if it did & they refused to replace because I didnt have a bit of paper I think i'd be sticking the broken socket bit through their window!! 
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corse-seth
Member
Registered: 20th Apr 09
Location: Hill Head, Hampshire
User status: Offline
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quote:
Originally posted by Mattb
quote:
Originally posted by corse-seth
in our store we need either a reciept or proof of purchase like a bank statement..
plus the lifetime guarantee doesnt cover moving parts...
I would throw a fit if someone asked me for a recipt for something that was guaranteed for life - why would i still have a recipt after 7 years (or even 25 years etc in theory!)
so would i, unfortunatley i dont make up the rules 
as if somebody would go intoo all the trouble of printing the halfords name ontoo a broken socket just to get a replacment? 
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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my tool kit is almost entirely comprised of profesonal, only thing that has broken in 8 years is the 1/2" lockable extensions and 2 torques bits. Not bad tbh
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Stu_22
Member
Registered: 25th Mar 02
Location: Luton
User status: Offline
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If I was asked for a reciept and didnt have one Id just got and buy a new single socket then take back the broken one say it broke straight away and ask for a refund
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cheekyalex
Member
Registered: 5th Jan 06
Location: liverpool
User status: Offline
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not a bad idea what stu said. Although the good thing about halfrauds is, there is loads of them.
So if one store gives you hassle you can just go to another one and try your luck there, chances are once you raise a bit of fuss in store they will just sort you out to shut you up and get rid of you.
Could also just give them a piece of paper thats been in the washing machine or gotten wet. and ask them why the recipt doesnt come with the same lifetime guarentee as the tools?
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Ste L
Member
Registered: 3rd Jul 06
Location: Manchester Drives: 106 16v Rallye
User status: Offline
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i've replaced a few without a reciept,
even had a ratchet replaced when the internal's fucked up, even though they shouldn't get replaced, as moving parts aint covered
i've got the older version of that one, which i think is better
[Edited on 01-05-2010 by Ste L]
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Ryan_G1
Member
Registered: 29th Aug 05
Location: East Ayrshire
User status: Offline
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Good set, I dont have one personally. But know a few people who have.
As for the no reciept, no exchange. Thats why I buy snap on everything
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Bonney
Member
Registered: 14th Nov 04
Location: St Helens
User status: Offline
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Never mind hastle trying to get halfords to change broken tools, Thats a peice of piss.
Try getting hold of a snap on dealer to change a broken ratchet. Been trying for 3 months and can never get hold of one!
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Chris F
Show Staff
Organiser: East Anglia
Premium Member
Registered: 26th Dec 05
Location: Newmarket Drives: Escort Van 1.8
User status: Offline
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I got draper Experts!
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Ryan_G1
Member
Registered: 29th Aug 05
Location: East Ayrshire
User status: Offline
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quote:
Originally posted by Bonney
Never mind hastle trying to get halfords to change broken tools, Thats a peice of piss.
Try getting hold of a snap on dealer to change a broken ratchet. Been trying for 3 months and can never get hold of one!
I see my snap on dealer every thursday night. Feel free to send it to me, ill get it changed and pop it back in the post down to you 
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corsadonk
Premium Member
Registered: 4th Jul 09
Location: Marlborough, Wiltshire
User status: Offline
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I've worn out my 3/8 ractchet twice now but it's only £4 for new insides, I've broken a few allen sockets, screw driver heads, and a 10mm spanner
But they always swap none moving stuff no probs. I work on plant on building sites, and quarrys so it's doing alright
GO ON GET IT
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Jack1.6valver
Member
Registered: 4th Jan 08
Location: Fife
User status: Offline
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Had mine bout 3 years now,most of the bits are alright,small and medium ratchets are ttly shite tho,both mine are fucked and they dont guarentee the moving parts! also almost all my torque bits are snapped. My advice would be to spend a bit more cash and get a brit tool or kamasa kit. Bit more quality.
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