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Author Am i liable ?
Twiggy
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Registered: 15th Oct 04
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12th May 10 at 14:52   View User's Profile U2U Member Reply With Quote
I posted a printer/scanner via UPS/Interparcel.com

This has arrived with the scanner glass smashed.

UPS said glass is not permitted to be sent through them although its not exactly a window! And was send well package + the standard HP packing

Do i need to refund the seller? 50/50 cost? Surley you would here the glass and refuse to sign?
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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12th May 10 at 14:55   View Garage View User's Profile U2U Member Reply With Quote
that must have had one hell of a whack imo
Twiggy
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Registered: 15th Oct 04
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12th May 10 at 14:56   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Steve
that must have had one hell of a whack imo


Thats what i mean!
Brett
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Registered: 16th Dec 02
Location: Manchester
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12th May 10 at 14:56   View Garage View User's Profile U2U Member Reply With Quote
If you said postage was insured and it wasn't insured properly then it's your hit to take IMO.
strick206
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Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
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12th May 10 at 14:57   View User's Profile U2U Member Reply With Quote
Make sure he sends it back to you first

And only refund him his cost of buying it, not postage to him and his postage to you

[Edited on 12-05-2010 by strick206]
Twiggy
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Registered: 15th Oct 04
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12th May 10 at 14:59   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by strick206
Make sure he sends it back to you first

And only refund him his cost of buying it, not postage to him and his postage to you

[Edited on 12-05-2010 by strick206]


Only cost 99p and postage was £9.99
dan_m1les
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Registered: 8th May 06
Location: Burnham, Buckinghamshire
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12th May 10 at 15:10   View User's Profile U2U Member Reply With Quote
I'd just refund it? not worth the hassle over £11?
Twiggy
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Registered: 15th Oct 04
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12th May 10 at 15:10   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by dan_m1les
I'd just refund it? not worth the hassle over £11?


Its is when you dont have £11
Toby
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Registered: 29th Nov 05
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12th May 10 at 15:35   View Garage View User's Profile U2U Member Reply With Quote
I don't know what's worse him moaning bout a tender or you asking if your liable lol
DaveyLC
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Registered: 8th Oct 08
Location: Berkshire
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12th May 10 at 15:59   View User's Profile U2U Member Reply With Quote
Its your problem for not reading the T&C's on the insurance.
Eck
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Registered: 17th Apr 06
Location: Lundin Links, Fife
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12th May 10 at 16:05   View Garage View User's Profile U2U Member Reply With Quote
You are liable as it was glass that shouldn't have been sent!
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
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12th May 10 at 16:43   View User's Profile U2U Member Reply With Quote
Nice to know how well our goods are handled when they're sent.
Ian
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Registered: 28th Aug 99
Location: Liverpool
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12th May 10 at 17:16   View Garage View User's Profile U2U Member Reply With Quote
Did you tell the buyer that it was insured?
3CorsaMeal
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Registered: 11th Apr 02
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12th May 10 at 17:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Steve
that must have had one hell of a whack imo


i never used to suffer from this, but recently i'd have loads of parcels turn up (so have mates) which have look like they have done a round in robot wars.

even my chums welder which weighed loads came all caved in
Twiggy
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Registered: 15th Oct 04
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12th May 10 at 17:55   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Ian
Did you tell the buyer that it was insured?



No, Just noted down on the ebay advert that its £9.99 "Other courier"

ebay link

[Edited on 12-05-2010 by Twiggy]
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
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12th May 10 at 19:30   View User's Profile U2U Member Reply With Quote
Chris, it's £11, pay it back and live without the hassel

 
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