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Author What would you do?
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
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14th May 10 at 18:42   View Garage View User's Profile U2U Member Reply With Quote

This week I've had my wheels refurbed by Lepsons in Swindon. Overall they've done a good job, just like on my Softstar that they did.

There have been two problems however:

1. When rolling them off the van and into the building (after being done) one fell over and scratched the face. They're re-doing this for free so it's not really a problem, although it has messed up my weekend plans.

2. On one of the wheels that I do have, there is a scratch in the paint near the centre and also some scratches under the paint (that haven't come out very well in the pic). Now my question is this: Should I a) see if they'll re-do the scratched wheel, or b) see if it'll clean up and try not to look at the scratches under the paint?

One slight spanner in the works is that the wheels HAVE to be on the car next Saturday. They have managed to pick these up Tuesday and dropped them off today which is pretty fast for a full set, but I really can't do with only having 3 this time next week.

Pics:








Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Conway563
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Registered: 7th Jun 06
Location: Yate, Bristol
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14th May 10 at 18:49   View User's Profile U2U Member Reply With Quote

If they've scratched then they should either be reimbursing you the money or fixing it
Rich H
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Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
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14th May 10 at 19:04   View User's Profile U2U Member Reply With Quote

If you can live with it, get them to refund some money, if you want them perfect, kick up a fuss imo. Very very surprised at Lepsons doing this!
FlamingCorsa
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Registered: 22nd Apr 03
Location: Shropshire
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14th May 10 at 19:05   View User's Profile U2U Member Reply With Quote

wheels dont take long to do before now i have done full sets over night!

if your not happy then your best off ringing them to mention it asap!
barter
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Registered: 27th Oct 07
Location: essex
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14th May 10 at 19:07   View User's Profile U2U Member Reply With Quote

id get it re-done
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
14th May 10 at 19:12   View Garage View User's Profile U2U Member Reply With Quote

So am I Rich, it must have happened in the van on the way over or something.

The thing is, they're too far for me to drop it off and pick it up so I have to rely on them picking it up from a local garage that they do a lot of work for and then dropping it off again. They did say they usually go twice a week but I really can't afford not to have it back before next weekend. If it didn't matter about the weekend then I would be on the phone straight away

It's a bit late to call now as well, will have to wait until tomorrow.


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Rich H
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Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
User status: Offline
14th May 10 at 19:14   View User's Profile U2U Member Reply With Quote

Ring up, kick up a fuss and say it NEEDS to be back on your car next weekend, should do the trick
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
14th May 10 at 19:21   View Garage View User's Profile U2U Member Reply With Quote

I bet they'd deliver it in a van full of cotton wool then

I did tell him when I was arranging it originally that I need them done for the 22nd.

Don't know whether to put a pair on the front tomorrow anyway because I need to get my camber bolts on really. Would look pretty weird with half and half wheels though


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
N3CRO
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Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
14th May 10 at 20:19   View User's Profile U2U Member Reply With Quote

Send them back and get them to do a proper job this time.
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
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15th May 10 at 10:36   View Garage View User's Profile U2U Member Reply With Quote

Just gave them a call and before I could even ask he said they'd take it back and do it again and it will be back by Friday.

Good stuff


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
N3CRO
Member

Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
15th May 10 at 12:03   View User's Profile U2U Member Reply With Quote

Awesomes
Rich H
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Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
User status: Offline
15th May 10 at 14:33   View User's Profile U2U Member Reply With Quote

Winner
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
15th May 10 at 15:46   View Garage View User's Profile U2U Member Reply With Quote

Indeed

Got the two good ones covered in two coats of sealant, they're looking rather tasty now







I didn't really catch them at the right angle to get the best out of the flake but there will be more pics when all 4 are back anyway


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
15th May 10 at 17:05   View User's Profile U2U Member Reply With Quote

Jobs a good 'un
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
15th May 10 at 18:24   View Garage View User's Profile U2U Member Reply With Quote

Indeed it is. Checking the amount of tread left on those tyres made me go though


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Cole
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Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline
15th May 10 at 19:59   View User's Profile U2U Member Reply With Quote

how did they charge you for the set
Tomnova16
Premium Member

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Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
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15th May 10 at 20:14   View Garage View User's Profile U2U Member Reply With Quote

I'd of sent them to Lemass


http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
Richardhhha
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Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
15th May 10 at 20:24   View User's Profile U2U Member Reply With Quote

kick up a fuss its there fault at the end of the day.. and you should have sent them to tom got to keep our resedend bodyshop guru in with tones of work.. that reminds me tom you'll be getting a u2u off me soon about getting some work done

 
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