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Author Claiming for a damaged parcel
gavin18787
Premium Member

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Registered: 22nd Feb 05
Location: Basildon, Essex
User status: Offline
21st Jul 10 at 16:35   View Garage View User's Profile U2U Member Reply With Quote

had some driveshafts delivered that I bought today from a member on another forum

They said that they were in full working order etc but when I revieved them today the inner boot on one was split. Looks like it was pinched in transit as it was bent over and all the grease is on the bubble wrap.

Just wondered if anyone has claimed for anything before and if its worth it? Or will I just be told to GTF










Annoying as its the drivers one that is split and that is the one that I needed




Drives supercharged Tec with torque
chr15barn3s
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Registered: 5th Oct 03
Location: Farnborough
User status: Offline
21st Jul 10 at 17:08   View User's Profile U2U Member Reply With Quote

It depends if the person sending it insured it. They would have to put the claim in anyway.
Brett
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Registered: 16th Dec 02
Location: Manchester
User status: Offline
21st Jul 10 at 17:16   View Garage View User's Profile U2U Member Reply With Quote

Did you pay by paypal? Just open a claim up saying the item is defective. You'll probably end up with a partial refund of some sorts, or a full refund if you send it back.
gavin18787
Premium Member

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Registered: 22nd Feb 05
Location: Basildon, Essex
User status: Offline
21st Jul 10 at 17:23   View Garage View User's Profile U2U Member Reply With Quote

Nah didn't do paypal as they dont have an account.

Just spoke to them on the phone and sent them the pics so will have to see what happens.
And your right ive just been on the parcel force website and it looks like its them that has to do it.


Drives supercharged Tec with torque
Kurt
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Registered: 23rd Oct 05
Location: Hi
User status: Offline
21st Jul 10 at 17:52   View User's Profile U2U Member Reply With Quote

Just replace the boot? surely only a couple quid from a factors
dannymccann
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Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
21st Jul 10 at 17:54   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Kurt
Just replace the boot? surely only a couple quid from a factors


I know its the principal, but if you do them now, while its easy and they are off the car (i dunno how hard this job is on the car btw?? ) you know they will probably not need doing again
Kurt
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Registered: 23rd Oct 05
Location: Hi
User status: Offline
21st Jul 10 at 17:56   View User's Profile U2U Member Reply With Quote

Although they look a bit different to what i've seen, boot pushes into the cup?

Is there a spider in there? i.e triangular thing with bearings on it?
gavin18787
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Registered: 22nd Feb 05
Location: Basildon, Essex
User status: Offline
21st Jul 10 at 18:31   View Garage View User's Profile U2U Member Reply With Quote

I dont mind replacing the boot but I have a bad feeling you cant and that they are factory crimped into the cup

Ive asked on sax-p and am awaiting a reply


Drives supercharged Tec with torque
SportBoy
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Registered: 5th Oct 01
Location: Retford, Nottinghamshire
User status: Offline
21st Jul 10 at 18:51   View User's Profile U2U Member Reply With Quote

ive cut the old boots off them before and just used a normal boot and clip on them.
gavin18787
Premium Member

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Registered: 22nd Feb 05
Location: Basildon, Essex
User status: Offline
21st Jul 10 at 19:31   View Garage View User's Profile U2U Member Reply With Quote

Where do you cut it from? where it joins the metal?

Question is would it last as im not the most conservative of drivers


Drives supercharged Tec with torque

 
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