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Author Internet connection problem.
saj_123
Member

Registered: 6th Jan 09
Location: Berkshire
User status: Offline
21st Sep 10 at 16:59   View User's Profile U2U Member Reply With Quote

I have recently moved into my University house and we had Virgin 50mb installed the other day and 4 of the housemates can connect, 3 have windows 7 and one housemate has xp but the other 2 housemates have Vista, Virgin told me to download drivers but I dont no which ones to download. Can someone help us please.
oceansoul
Member

Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
21st Sep 10 at 18:00   View User's Profile U2U Member Reply With Quote

You shouldnt need any drivers. Connect via an Ethernet to your Router?? See if that works.
VrsTurbo
Premium Member

Registered: 8th Jun 10
User status: Offline
22nd Sep 10 at 14:45   View Garage View User's Profile U2U Member Reply With Quote

shouldnt matter what internet speed you have. its the wireless key you need to input to get connected
saj_123
Member

Registered: 6th Jan 09
Location: Berkshire
User status: Offline
22nd Sep 10 at 17:52   View User's Profile U2U Member Reply With Quote

Ethernet to router works but wireless doesnt, the wireless key is correct but still doesnt connect.
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
24th Sep 10 at 07:37   View User's Profile U2U Member Reply With Quote

Did the wireless machines connect to other routers OK? Can it actually see the router being broadcast?
Rowell
Member

Registered: 28th Mar 10
Location: Nottingham
User status: Offline
27th Sep 10 at 19:14   View User's Profile U2U Member Reply With Quote

control panel -> system -> device manager (go down to network adaptors) - right click and update the driver software or download the correct one from the adaptors site. also you need to have the drivers installed for wireless adaptors.
Dom
Member

Registered: 13th Sep 03
User status: Offline
27th Sep 10 at 19:25   View User's Profile U2U Member Reply With Quote

The two can't connect being the Vista users? They using the wireless adaptors supplied by Virginmedia or are they using their own (are they external or internal)?
In either case, find how the wireless adaptors manufacturer and model and then go searching on manufacturers’ website for updated drivers.

It might also be worth completely uninstalling the current drivers, reboot the system and then reinstall using the drivers you downloaded.

Also double check that the wireless adaptors can support the encryption you're using on the router, chances are they will but some older adaptors don't support WPA and only WEP.

I doubt it is, but it might be worth checking to see if Mac Filtering is switched on within the router’s settings.

 
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