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Author Live Chat
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
28th Jan 11 at 12:38   View User's Profile U2U Member Reply With Quote

Usually use craftychat for sites, but was wondering are there any free or cheap systems that can deliver messages straight to iphone / log on from iphone?

Thanks
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
28th Jan 11 at 12:50   View User's Profile U2U Member Reply With Quote

MSN?
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
28th Jan 11 at 12:53   View User's Profile U2U Member Reply With Quote

Nah, need a proper chat client like Liver Person or something. Where they can click on the site to open a chat with me, in the perfect world it would bring it up on my phone if not at a pc.

Not sure if anythinge exists though?
Brett
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Registered: 16th Dec 02
Location: Manchester
User status: Offline
28th Jan 11 at 13:01   View Garage View User's Profile U2U Member Reply With Quote

I'm guessing you can't just use a CGI web based chatroom or something like that and give it it's own subdomain so it's easy for clients to connect to. Even the iPhone should be able to handle that. Not as swish maybe.
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
28th Jan 11 at 13:02   View User's Profile U2U Member Reply With Quote

Would have to have the page open 24/7 on the phone, would be ideal if I could get a popup / notification when somebody says something on it.
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
28th Jan 11 at 13:05   View Garage View User's Profile U2U Member Reply With Quote

Oh right, so it's so anyone can just jump in for help at any time without letting you know first?

Wouldn't be too hard to add an email notification to you to let you know someone's joined the chat.
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
28th Jan 11 at 13:08   View User's Profile U2U Member Reply With Quote

Yeah mate.

Only thing with that is, if you were on a site and you clicked enter chat, or help with order etc, you wouldnt want to wait more than 30 seconds in reality would you?

Also, i'd have to be online (so have the chat open & ready) for it to even let somebody join.
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
28th Jan 11 at 13:10   View Garage View User's Profile U2U Member Reply With Quote

Yeah but in reality you're telling me you're gonna be available 24/7 to dick around sorting people out? I don't believe it.

EDIT: ...and you wouldn't have to be online, they could sit in the room on their own and it'd still be running on the server, wouldn't matter.

If the email was sent instantly to your phone then I can only see it taking 5secs more for you to click a shortcut on your phone desktop to enter the chat.

[Edited on 28-01-2011 by loafofbrett]
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
28th Jan 11 at 13:16   View User's Profile U2U Member Reply With Quote

http://csupport.dk/ ?
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
28th Jan 11 at 13:24   View User's Profile U2U Member Reply With Quote

Looks good Sam, but they've not released their app yet, blog was added about it November, and still not released. Hmm

Found these;

http://livehelp.stardevelop.com/pricing.htm

Bloody expensive though, £9 for the app, and £125ish for multiple domain licence.
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
28th Jan 11 at 13:35   View User's Profile U2U Member Reply With Quote

http://www.live2support.com

Seems cheaper, free iPhone app, $9.99 (£6.29)/month.
MJFF88
Member

Registered: 30th Apr 08
User status: Offline
28th Jan 11 at 13:37   View User's Profile U2U Member Reply With Quote

LiveZilla was always good for me
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
28th Jan 11 at 13:42   View User's Profile U2U Member Reply With Quote

They don't do an iPhone app though.
MJFF88
Member

Registered: 30th Apr 08
User status: Offline
28th Jan 11 at 13:47   View User's Profile U2U Member Reply With Quote

No but you can login via a website
chrisritch
Member

Registered: 2nd Sep 08
Location: Northants Drives: V40
User status: Offline
28th Jan 11 at 22:53   View User's Profile U2U Member Reply With Quote

we use the star develop one at work and it is very good, shows you how many people are on your website, where they are, ip address, page time and site time aswell
John
Member

Registered: 30th Jun 03
User status: Offline
8th Feb 11 at 15:52   View User's Profile U2U Member Reply With Quote

Just came across this while looking at another of the companies products today.

http://www.whoson.com/

 
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