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Author Car warranty help...
Twiggy
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Registered: 15th Oct 04
User status: Offline
24th Aug 11 at 14:00   View User's Profile U2U Member Reply With Quote

I have a warranty with car care plan. My engine management light has come on and i have scanned it and was a egr valve.

I have spoken to garages and they wont invoice the CCP warranty company. They want me to pay for the work and claim it back.

The CPP wont tell me if i am coverd untill the garage phones and tells them whats wrong and also the estimation for the bill And then they will tell the garage if i am coverd.

What i dont want to do is get the garage to phone up and explain and quote then to find i am not coved. (Been stung before!)

Any tips advice what i can do? If i am not coverd i dont want a £30pr hour labour bill and £150 part when i can fit a used part for £50.

[Edited on 24-08-2011 by Twiggy]
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
24th Aug 11 at 14:18   View Garage View User's Profile U2U Member Reply With Quote

warranty companies are cunts

can you not ring and say theoretically if its a broken egr valve would i be covered
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
24th Aug 11 at 14:19   View Garage View User's Profile U2U Member Reply With Quote

mates car had a warranty and his wheel bearing went, garage diagnosed it, but warrantly company wanted them to take the hub and bearing apart to inspect, its a sealed hub unit and needs replacing as a whole so that wasnt possible, guy at the warranty place wouldnt pay out unless that was done, even when the garage said they cant do it and it wouldnt prove anything anyway as the bearing will break if you tried to split it by force, the guy just goes "look im a trained mechanic and we wont pay out until its done"
John
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Registered: 30th Jun 03
User status: Offline
24th Aug 11 at 14:21   View User's Profile U2U Member Reply With Quote

Will you not have an excess to pay?

Will this not be more than the £50 used part?
Twiggy
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Registered: 15th Oct 04
User status: Offline
24th Aug 11 at 14:55   View User's Profile U2U Member Reply With Quote

Cant see an excess in the T&C's.

Booked in a garage for the 2nd of Sept!!!

Dealer only part @ £283.75 inc vat.

Ford dealer wanted £69ph labour + vat
s4k1b
Member

Registered: 11th Nov 02
Location: West Yorkshire
User status: Offline
24th Aug 11 at 14:57   View User's Profile U2U Member Reply With Quote

what car is it you have?

EGR valves usually get gunked up with exhaust gasses and soot especially with diesels.

an overnight soak of the EGR valve in petrol usually does the trick.
Twiggy
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Registered: 15th Oct 04
User status: Offline
24th Aug 11 at 14:59   View User's Profile U2U Member Reply With Quote

Mondeo"54 plate" 1.8 Sci

I have had it off and cleaned it thoughly and eml back on withing 10 miles

sc0ott
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Registered: 16th Feb 09
User status: Offline
24th Aug 11 at 17:46   View User's Profile U2U Member Reply With Quote

My old clio 182s EML came on the day i bought it. Needed a new canister purge valve which are just under £50 from renault. Dealer sent me a £100 cheque
s4k1b
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Registered: 11th Nov 02
Location: West Yorkshire
User status: Offline
25th Aug 11 at 08:43   View User's Profile U2U Member Reply With Quote

ebay jobbie?
s4k1b
Member

Registered: 11th Nov 02
Location: West Yorkshire
User status: Offline
25th Aug 11 at 08:48   View User's Profile U2U Member Reply With Quote

http://www.ebay.co.uk/itm/FORD-MONDEO-MK3-EGR-VALVE-PETROL-1-8L-2-0L-2001-2005-/330603267413?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item4cf97d8555

Twiggy
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Registered: 15th Oct 04
User status: Offline
7th Sep 11 at 19:21   View User's Profile U2U Member Reply With Quote

Thats for a normal 1.8 i have the Sci version.

Picked car up this morning had a new egr "ford only part" They paid out so all good!
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
7th Sep 11 at 19:35   View User's Profile U2U Member Reply With Quote

Those warranty plans aren't worth the paper they are written on.

My wife had one on a 53 plate Micra she used to own, it needed a new cam chain and some work done on the exhaust valves due to some power loss issues (it would cause the car to stall sometimes).

They wouldn't pay out and so she had to fork out just over £1k to get it fixed.

 
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