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As part of our long term commitment to continually raising the level of hosting service that we provide you with, we are undertaking a major capital investment programme to improve and upgrade our entire network.

The net result of this programme will be a network with greater capacity and redundancy, complete with a ‘future proofing’ capability enabling us to offer you new services like IPv6 and MPLS in the very near future.

We are planning to implement this upgrade in two phases over the coming weeks, with the first scheduled window being 1st December between the hours of 01:00 am and 06:00 am GMT. During this window you will experience a very short period of connectivity interruption of less than two minutes as we change the routing configuration from the current equipment to four fully redundant network segments. The second phase, details of which will be released in a separate communication, will involve the migration of the rack uplinks to the new network segments. Once again as a consequence of implementing Phase 2, you will also experience a period of less than two minutes of connectivity interruption.

We apologise for any inconvenience this may cause, and hope that you’ll appreciate that we are undertaking this action to ensure that we can continue to provide you with the best hosting service available.

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