What are eBuyer like with returns? - Corsa Sport - for Vauxhall and Opel Corsa B, Corsa C and Corsa D

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Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

21st Dec 11 at 22:35

I have a motherboard that I bought from eBuyer back in January which is now dead, so I want to get a replacement for it under warranty.

I did an RMA thing on their website but it says I have to call their tech support number and the status is set to "management referral"

Gonna give them a call in the morning, but does anyone know what sort of turnaround times they have on motherboards? They still sell the motherboard in question and have some in stock according to their website, so would they just send one out to me from stock or would it need to be sent on to ASRock?

John

Member

Registered: 30th Jun 03
User status: Offline

21st Dec 11 at 22:42

Any time I've done it, as long as they've accepted the RMA, they take it back, test (or say they have) then send a new one, been a few days at most.

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

21st Dec 11 at 22:50

Cool, was worried it was gonna be a month or something

Cheers!

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

22nd Dec 11 at 10:50

FFS they won't speak to me because my wife bought the board originally and due to data protection apparently.

Not sure what the point of this is, I'm not buying anything just sending something back for replacement under warranty.

John

Member

Registered: 30th Jun 03
User status: Offline

22nd Dec 11 at 10:50

Do it online?

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

22nd Dec 11 at 10:53

See my original post

Whittie

Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline

22nd Dec 11 at 11:02

Talk in a high pitched voice, or just say you're Lucy.

[Edited on 22-12-2011 by Whittie]