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Corsa Sport » Message Board » Off Day » How can I prove the value of something to the Royal fail?


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Author How can I prove the value of something to the Royal fail?
Jamie-C
Member
Registered: 3rd Jun 08
Location: Ballycastle
User status: Offline
22nd Dec 12 at 02:32   View User's Profile U2U Member Reply With Quote
Royal mail lost my item so need to put in a claim to get compensation. They require proof of the value of the item though.

Last time I put in a claim I provided a copy of my bank statement from the sale of the item and all I got in compensation was 6 1st class stamps as it was what they called insufficient evidence. So what am I meant to provide?
Lee_fr200
Member
Registered: 8th May 11
Location: West Yorkshire
User status: Offline
22nd Dec 12 at 06:49   View User's Profile U2U Member Reply With Quote
Can you find a similar item for sale with its original price, then also show them the transaction from eBay/PayPal or bank account
taylorboosh
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Registered: 3rd Apr 07
User status: Offline
22nd Dec 12 at 08:06   View User's Profile U2U Member Reply With Quote
Ring and ask what is evidence?
Christopher
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Registered: 14th Oct 10
Location: Eastbourne
User status: Offline
22nd Dec 12 at 11:09   View User's Profile U2U Member Reply With Quote
Get them to buy another one for you and say there you go i told you!

As taylorboosh said ring them and see what they classify as sufficient evidence!
Generation
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Registered: 7th Jul 09
Location: Essex
User status: Offline
22nd Dec 12 at 11:14   View User's Profile U2U Member Reply With Quote
If you sold via eBay, put a pic if the listing up
Welsh Dan
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Registered: 23rd Mar 00
User status: Offline
22nd Dec 12 at 14:04   View User's Profile U2U Member Reply With Quote
I used to work for Royal Mail Customer Services. What was it you sent, and I'll tell you what you can use.
Jamie-C
Member
Registered: 3rd Jun 08
Location: Ballycastle
User status: Offline
22nd Dec 12 at 15:08   View User's Profile U2U Member Reply With Quote
It was an ignition barrel and lock set for a car. Was sold on another forum but there was no for sale thread so no proof of an advert. I'm probably going to end up out of pocket again!
mattant
Member
Registered: 19th Jun 10
Location: South Yorkshire
User status: Offline
22nd Dec 12 at 15:14   View User's Profile U2U Member Reply With Quote
I sent them a copy of the PayPal payment email, and the PMs between me and the forum member discussing the price. Also the receipt for the postage. Got a cheque for the full amount a few weeks later.
Haimsey
Premium Member

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Registered: 8th May 05
Location: Nottingham Drives: Corsa B
User status: Offline
22nd Dec 12 at 15:27   View Garage View User's Profile U2U Member Reply With Quote
I recently did this. Had to provide PayPal statements showing the funds out and then an invoice from website showing goods.
They argued. Eventually sent me a book of first class stamps because they said there wasn't much they could do. Fuckers.

Marcy Marc

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kennySRi
Member
Registered: 12th Nov 10
Location: Lancashire
User status: Offline
22nd Dec 12 at 15:42   View User's Profile U2U Member Reply With Quote
Sending stamps instead of money? What a joke, if they lost one of my parcels i wouldnt know what to do if they sent me stamps for the compo
nibnob21
Premium Member

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Registered: 16th May 10
Location: South Derbyshire
User status: Offline
22nd Dec 12 at 16:18   View Garage View User's Profile U2U Member Reply With Quote
Happened to me once with a buyer screwing me over on eBay. I sent them a copy of the invoice/paypal receipt and got the full amount back.

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monkeytwizzel
Member
Registered: 10th Aug 11
Location: Chard, Somerset
User status: Offline
22nd Dec 12 at 21:48   View User's Profile U2U Member Reply With Quote
Doesn`t it also go by how much you valued it at time of posting,for claim get proof of value of same item and purchase cost evidence.
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
22nd Dec 12 at 21:59   View User's Profile U2U Member Reply With Quote
Got fuxked over when sending reading festival
Tickets for
Next day delivery that I sold on eBay.

Got £200 compensation
Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
23rd Dec 12 at 02:00   View User's Profile U2U Member Reply With Quote
As already suggested, PayPal printout or bank statement is your best bet. Bear in mind that it was a few years ago when I worked for them, I bet they're even worse for paying out now

 
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