Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Bought some stuff on asos and they don't fit.
They came to £30.00. I used a gift voucher to pay the full amount.
If I return them, will I get the gift voucher back? I'm pretty sure they won't refund £30.00 cash.
I hardly ever buy clothes online wish I hadn't now.
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evilrob
Premium Member
Registered: 16th Mar 12
Location: Your mum's house
User status: Offline
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They'll probably give you store credit.
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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Gift voucher
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Why not just phone, email or tweet them? Surely that's what common sense would suggest
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Tomnova16
Premium Member
Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
User status: Offline
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i always buy my clothes online, saves risking bumping into smelly rude people at the shops
http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote: Originally posted by Dom
Why not just phone, email or tweet them? Surely that's what common sense would suggest
Was going to email them but needed an answer quick as I go on holiday on saturday and plenty of people on here use asos.
Ended up buying more and will send these back tomorrow.
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kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
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Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.
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Ian W
Member
Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
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quote: Originally posted by kz
Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.
I find this very annoying, sign up to a social network to enable me to get a prompt answer. Great.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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I'm not on twitter and never will be, so i'd have no hope of contacting them anyway
Up yours, dom
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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I've never had issues contacting them via the website. Otherwise just ring customer service - 0844 995 95 33
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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quote: Originally posted by kz
Impossible to email or phone these guys... but they're usually quite good at responding on Twitter.
I emailed them the other week about the return of a shirt and they responded within 24 hours
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MatthewR
Member
Registered: 21st Oct 02
Location: Rickmansworth
User status: Offline
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ASOS are quality at responding. Just email them
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MatthewR
Member
Registered: 21st Oct 02
Location: Rickmansworth
User status: Offline
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P.S anyone else get the impression Ben is a tight git lol
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Why do you think that? The gift voucher was a birthday present from my brother back in april. If I was tight, I would've used it back then and wouldn't have paid a tenner for the asos premier thing.
[Edited on 01-08-2013 by Ben G]
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SXIBrad
Member
Registered: 7th Mar 13
Location: South Yorkshire
User status: Offline
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In the red corner, we have Ben G.
In the blue corner, we have Matthew R.
Place your bets please!
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