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Author Dispute
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 14:49   View User's Profile U2U Member Reply With Quote
On eBay Can a buyer claim any money back from a seller if the transaction took place by bank transfer? No paypal was involved. Just marked as paid and posted on eBay.
mwg
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Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 14:50   View User's Profile U2U Member Reply With Quote
Asking on here as I can't get on eBay at work to see what it says
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
29th Nov 13 at 15:10   View User's Profile U2U Member Reply With Quote
I am pretty sure the answer is "no"

If you pay by any other means EXCEPT Paypal then the money back guarantee is not valid
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 15:13   View User's Profile U2U Member Reply With Quote
This is what I thought.

I sold something and now the buyers trying to get me to give a full refund as he's saying there's damage. For all I know he could of damaged the items himself.
Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
29th Nov 13 at 15:16   View User's Profile U2U Member Reply With Quote
how much was it etc? stay low key and even if he puts a dispute through ebay/paypal wont refund as bank transfer was used
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
29th Nov 13 at 15:58   View Garage View User's Profile U2U Member Reply With Quote
Ebay can settle in their favour and request you do a refund. Whether you choose to or not is your call. Also open to negative feedback also.

[Edited on 29-11-2013 by Brett]
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 16:03   View User's Profile U2U Member Reply With Quote
I'll accept negative feedback and not do a refund if they rule in his favour as I believe I'm in the right. This is only the 2nd time I've sold something on ebay so not really arsed any more. I think this guy is a chancer as originally he was asking for a massive proportion of the cost back if he kept the items so I told him no as they're worth more than that
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
29th Nov 13 at 16:06   View Garage View User's Profile U2U Member Reply With Quote
Cooperate with ebay, say you'll do a full refund when it's returned. Likelihood is he won't return it. If he does, keep it and don't refund him
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 16:09   View User's Profile U2U Member Reply With Quote
I listed as collection only, he messaged asking if he could send a courier if he won the auction, I said yes so that's what ended up happening. So now he wants me to pay for a courier to pick them up. Not a chance.

It's a set of wheels and tyres btw.

[Edited on 29-11-2013 by mwg]
Aaron
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Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
29th Nov 13 at 16:53   View User's Profile U2U Member Reply With Quote
Pretty much what Brett said tbh. If it happens, it'll be a rare victory for the eBay seller
taylorboosh
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Registered: 3rd Apr 07
User status: Offline
29th Nov 13 at 16:58   View User's Profile U2U Member Reply With Quote
Its up to the buyer to return even if its through paypal.. If they are damaged and weren't before, he should claim from the courier...
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 18:00   View User's Profile U2U Member Reply With Quote
He reckons the tyres out of shape, they weren't when they left here and I don't know how a courier would make the tyres go out of shape
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 18:02   View User's Profile U2U Member Reply With Quote
Just as good will gesture and try to bring it to a close I've offered a £50 refund. When I sent it it said if they accepted it would come out of my paypal account?! That can't be right cos the transaction didn't happen through paypal
Gaz
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Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
29th Nov 13 at 18:03   View User's Profile U2U Member Reply With Quote
Do what shops do, if you return it with packaging in its original condition, you will review and potentially refund.

Chances are he's broke it
taylorboosh
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Registered: 3rd Apr 07
User status: Offline
29th Nov 13 at 18:17   View User's Profile U2U Member Reply With Quote
Chances are hes trying to return his shit condition wheels and keep yours
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 19:49   View User's Profile U2U Member Reply With Quote
Refused my good will gesture and now saying he wants a full refund plus a refund of his courier costs or me to supply 3 tyres of the same make and model. Dream on. eBay doesn't seem to offer me any way of saying that I'm not refunding him either. Guess I just have to report him now and say he's making unreasonable claims?
Generation
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Registered: 7th Jul 09
Location: Essex
User status: Offline
29th Nov 13 at 20:01   View User's Profile U2U Member Reply With Quote
He booked his own courier, so where is your proof you've even sent the item

[Edited on 29-11-2013 by Generation]
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
29th Nov 13 at 20:04   View User's Profile U2U Member Reply With Quote
"Your poof" hehe
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 21:15   View User's Profile U2U Member Reply With Quote
I have the collection receipt from the courier although to be fair he isn't claiming he didn't receive them.

It's ok anyway, I've rung ebay and they said because the transaction happened outside paypal they can't just take the money from me.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
29th Nov 13 at 21:18   View Garage View User's Profile U2U Member Reply With Quote
Take the neg and tell him to fuck off
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Nov 13 at 21:30   View User's Profile U2U Member Reply With Quote
That's what I'm gonna do now. Tried to be nice so fuck it.
taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
29th Nov 13 at 21:48   View User's Profile U2U Member Reply With Quote
Yea tell him to gtf

 
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