Aleex
Member
Registered: 21st Jul 09
Location: Plymouth
User status: Offline
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i just joined sky, tv only , sky entertainment extra + , with free sky+ hd box
£16 a month for the year, anything I add on should be half price.. apparently. we will see when i go to change something
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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quote:
Originally posted by John
I normally manage but the guy on the phone was an idiot so think I was fighting a losing battle.
I think the guy working from Sky realized you was a complete tit so fucked you over.
I want the shake that guys hand 
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John
Member
Registered: 30th Jun 03
User status: Offline
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Didn't fuck me over, I'll get my sky deal eventually, and it doesn't really affect my life.
Being an idiot is a curse he'll have for life, something you should be familiar with.
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BYRON
Member
Registered: 1st Jun 04
User status: Offline
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Round 1 = fail. Could only offer me free fibre broadband for 6 months but didn't want to mirror my previous deal of 1/2 price hd + 1/2 price tv package. Will call tomorrow and cancel if needs be.
Not that i would move to Virgin but their premiere collection looks pretty competitive.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Sky customer services are proper shit.
They should be ringing the customer telling them they can offer them such and such, rather than the customer needing to ring up and give them shit down the phone.
No wonder they've lost shitloads to bt and virgin.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Also the cheeky cunts upgraded me to fibre for free and sent a letter saying as i'm not a new customer, I won't have to run the full 12 months before cancelling.
The next week I got an email telling me I couldn't cancel until next december 
Will be getting on the phone to them at the weekend.
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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Seems far too cheap. Do the supply your landline with that
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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Am just on the chat thing with them it's half price for new customers for 12 month anyhow :S
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Can you ask them how you go about getting a new box for no cost to myself?
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BYRON
Member
Registered: 1st Jun 04
User status: Offline
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At the point of speaking to Sky originally, the retention team didn't want to play ball so we cancelled 10 days ago. Surprise, surprise we started to get phone calls from them and going over what they could do for us....they matched the previous deal without a 12 month commitment which was good enough for us. £68 all in as opposed to the £103 we started to pay.
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