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Author Paypal advice
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
17th Mar 15 at 13:18   View User's Profile U2U Member Reply With Quote
I can't call them as paid via the Mrs paypal account.



I bought a bonnet it arrived damaged. I opened a paypal case and pypal told me to return item for a full refund. So I paid £25 to post it back to the seller (which I won't get back) I've checked the tracking info, and the seller isn't home/signing to get the item. Delivery to him has been attempted 6 times now. I'm suprised courier has tried so many times, but where does this leave me? I know paypal are sometimes funny to deal with, but I have tracking information

Thanks
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
17th Mar 15 at 13:28   View Garage View User's Profile U2U Member Reply With Quote
As long as you've sent it and provided tracking to them you should get a refund.
Jason x
Premium Member

Registered: 19th Apr 13
User status: Offline
17th Mar 15 at 13:38   View Garage View User's Profile U2U Member Reply With Quote
The fact you've sent it and have a tracking number to prove it should be enough for the refund.

Very surprised a courier would try and deliver six times though
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
17th Mar 15 at 14:58   View User's Profile U2U Member Reply With Quote
Hope so, but I know paypal sometimes do things strangely. Not much info on Google, as it's not something that happens often. I think seller just dragging it out, as obviously a damaged bonnet is no use to him.

No idea why they keep trying to deliver to him, instead of returning to me
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
17th Mar 15 at 15:16   View Garage View User's Profile U2U Member Reply With Quote
I had something returned and did the same, just kept not answering the door so I didn't have to sign for a returned item Paypal favoured with the buyer lol
flybikeslee
Member
Registered: 2nd Jan 07
Location: Liverpool
User status: Offline
18th Mar 15 at 13:19   View User's Profile U2U Member Reply With Quote
should have sent him an envelope back... cheaper and you could prove you sent something back
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
18th Mar 15 at 18:17   View User's Profile U2U Member Reply With Quote
The weight between an envelope and bonnet doesn't really match lol.

Has to be tracked so if he uploaded pic of an envelope to paypal with that tracking info on, I essentially could be done for fraud
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
18th Mar 15 at 21:38   View Garage View User's Profile U2U Member Reply With Quote
You'll win.
taylorboosh
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Registered: 3rd Apr 07
User status: Offline
19th Mar 15 at 19:40   View User's Profile U2U Member Reply With Quote
Doubt that - seller just tried dennying i returned something he had signed for - paypal sided with me

 
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