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Author Anyone work for 02, slight issue
jr
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Registered: 20th May 02
Location: Kent
User status: Offline
24th Jan 07 at 19:01   View User's Profile U2U Member Reply With Quote

been with o2 2 years, and because im a cunt i took out some 18month contract october 2005

im due for in upgrade end of april, but phones shit, cuts out calls, fucks up when txt messages are recived (ie turns itself off) and cant really use it

rung o2, and they said, phone is out of warrenty, and cant upgrade you early, so you just have to live with it

any suggestions, as 3 month with a shit phone paying £££ is wank TBH
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:05   View User's Profile U2U Member Reply With Quote

18 month contract is 18 month warranty mate. its extended becasue of said 18 month contract. there was an issue with this but the repair companies are sorted and so just need proof that you took out the phone on an 18 month contract.

You must have had a bit of a larry on the phone, you have a warranty and your phone can be repaired by being sent from any o2 store

[Edited on 24-01-2007 by aim1]
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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24th Jan 07 at 19:05   View User's Profile U2U Member Reply With Quote

James, how much do you pay a month & what do you get?
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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24th Jan 07 at 19:06   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by aim1
18 month contract is 18 month warranty mate



Not true
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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24th Jan 07 at 19:06   View Garage View User's Profile U2U Member Reply With Quote

usually if you ring up and ask for your puk code, and say you are leaving them they will back down
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:08   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
quote:
Originally posted by aim1
18 month contract is 18 month warranty mate



Not true


It was when I was at work an hour and a half ago
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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24th Jan 07 at 19:08   View User's Profile U2U Member Reply With Quote

Who do you work for?
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:08   View User's Profile U2U Member Reply With Quote

O2 retail
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
24th Jan 07 at 19:09   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Steve
usually if you ring up and ask for your puk code, and say you are leaving them they will back down



PAC code, but yeah this usually works
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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24th Jan 07 at 19:09   View Garage View User's Profile U2U Member Reply With Quote

whats a puk code then
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:10   View User's Profile U2U Member Reply With Quote

Do you work for o2 aswell fella?

PUK is the code to unblock your mobile when you piss around with the security settings and block your phone...PAC code is authorisation code to take your mobile number to a different network.

[Edited on 24-01-2007 by aim1]
Eck
Premium Member

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Registered: 17th Apr 06
Location: Lundin Links, Fife
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24th Jan 07 at 19:10   View Garage View User's Profile U2U Member Reply With Quote

Thats when you put the pin in wrong 3 times and it locks is it not?
antscorsa
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Registered: 11th Aug 02
Location: london
User status: Offline
24th Jan 07 at 19:10   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Steve
usually if you ring up and ask for your puk code, and say you are leaving them they will back down


so true they give u sooo much better tariffs aswell
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
24th Jan 07 at 19:10   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by aim1
O2 retail


So you'll understand that products have differant warranty periods. My Nokia has a 2 year warranty, but others at the time only had 12 months. This was regardless to the contract length
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
24th Jan 07 at 19:11   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by aim1
Are you O2 aswell fella?


Nope
jr
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Registered: 20th May 02
Location: Kent
User status: Offline
24th Jan 07 at 19:12   View User's Profile U2U Member Reply With Quote

Matt it £30 a mont, and has 500 or 100 text and 500 mins or something, would have to check TBH mate

the phone warrenty is 12 months
Nismo
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Registered: 12th Sep 02
User status: Offline
24th Jan 07 at 19:12   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Eckmcmann
Thats when you put the pin in wrong 3 times and it locks is it not?


Nah its like a broadband MAC code, so you can migrate to another service provider / network.
Eck
Premium Member

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Registered: 17th Apr 06
Location: Lundin Links, Fife
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24th Jan 07 at 19:13   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Nismo
quote:
Originally posted by Eckmcmann
Thats when you put the pin in wrong 3 times and it locks is it not?


Nah its like a broadband MAC code, so you can migrate to another service provider / network.


Yeah I was answering Steve's question on the puk code mate
Kurt
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Registered: 23rd Oct 05
Location: Hi
User status: Offline
24th Jan 07 at 19:13   View User's Profile U2U Member Reply With Quote

can i get upgraded? i took out an 18month contract about 8 months ago but my n91 has started being retarted so i asked phones 4 u for an upgrade and they told me to get f***ed pretty much
jr
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Registered: 20th May 02
Location: Kent
User status: Offline
24th Jan 07 at 19:14   View User's Profile U2U Member Reply With Quote

the bloke said, cant help you, buy cheap handset, which was nice

kurt, it will be in warrenty
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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24th Jan 07 at 19:15   View User's Profile U2U Member Reply With Quote

PUK code is for if you block your pin number

James, just move networks. Lower your tariff down to the lowest one & get your PAC code

On the 3 website they're doing 750 mins & 150 texts for £17.50 a month on some handsets!

O2 will either match that & upgrade you there & then or they'll sort it so you can move
nik
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Registered: 19th Jun 00
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24th Jan 07 at 19:15   View User's Profile U2U Member Reply With Quote

I got 750 mins/750 texts + k800i for £20 a month. My Bro managed after but everyone else who tried were told GTF. Worth asking for that when you upgrade!
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:16   View User's Profile U2U Member Reply With Quote

As far as i'm aware there was an issue but now sorted. The last in tray i saw said the Anovo repair company will now repair as long as proof of 18 month contract is provided. O2 is the only company doing this currently really. Go into the dartford store JR and they will send it off 7-14 working days :-)
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
24th Jan 07 at 19:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by kurtofcc
can i get upgraded? i took out an 18month contract about 8 months ago but my n91 has started being retarted so i asked phones 4 u for an upgrade and they told me to get f***ed pretty much


Sounds about right
aim1
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Registered: 26th Jun 06
Location: Kent
User status: Offline
24th Jan 07 at 19:17   View User's Profile U2U Member Reply With Quote

Does anyone like phones4u

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