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Author Talk Talk Internet - that does it, I want advise how to get out of it.
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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   5th Nov 07 at 22:04   View Garage View User's Profile U2U Member Reply With Quote
Ill say this now, anyone who wishes to use TalkTalk for their free Broadband, DONT.

I have had it with them. Sub standard slow shite internet that to use you have to spend 20 minutes connecting an hour to use.

Never have I used the reset button sooo much on my router.

The internet disconnects on a daily basis. Its slow as fuck. It says its connected and actually disconnected.

This is the speed of our 8MB connection:



Fed up to the back teeth of it, I need some advice on how to get out of it? Contract loophole? Anything?

I do not want to phone their technical support as it goes something like this *in heavy accent* "Sir, you need to turn your computer off and on again, and restart your router, then connection will work". For 20 mins, if you r acutally lucky to connect.

Help me please

[Edited on 05-11-2007 by pow]
Kurt
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Registered: 23rd Oct 05
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5th Nov 07 at 22:06   View User's Profile U2U Member Reply With Quote
i only get this on mine, and thats bt




they seem to get away with it by saying up to

[Edited on 05-11-2007 by Kurt]
Steve X16XE
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Registered: 31st Dec 06
Location: Barnsley, South Yorkshire
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5th Nov 07 at 22:06   View User's Profile U2U Member Reply With Quote
I keep getting booted off all the time. It is wank but i've just downloaded Atlantis in 45mins thats 350MB.

My speed is at 4.5Mbps.
Steve X16XE
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5th Nov 07 at 22:08   View User's Profile U2U Member Reply With Quote
strick206
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Location: Wigan Drives:Integra DC5
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5th Nov 07 at 22:08   View User's Profile U2U Member Reply With Quote
my experience with BT is that if you spend enough time ringing up and shouting at people and complaining they eventually let you out of the contract,

worked for me

now im very happy with virginmedia

[Edited on 05-11-2007 by strick206]
pow
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Location: Hazlemere, Buckinghamshire
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5th Nov 07 at 22:10   View Garage View User's Profile U2U Member Reply With Quote
Im being serious we dream of 2.5MBPS in this house at all.
Calum
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Location: Edinburgh, City of Edinburgh
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5th Nov 07 at 22:10   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by strick206

now im very happy with virginmedia

[Edited on 05-11-2007 by strick206]


Virgin Media
Jake
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Registered: 24th Jan 05
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5th Nov 07 at 22:11   View User's Profile U2U Member Reply With Quote
thats pretty bad for 8mb. This is mine on 1.1mb homehub




[Edited on 05-11-2007 by jake]
pow
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Registered: 11th Sep 06
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5th Nov 07 at 22:11   View Garage View User's Profile U2U Member Reply With Quote
Please dont turn this thread into a broadband speed show off.

Just looking for some advice on how to get out of this SHITE service.

[Edited on 05-11-2007 by pow]
strick206
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5th Nov 07 at 22:12   View User's Profile U2U Member Reply With Quote



strick206
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5th Nov 07 at 22:12   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by complex_maze
quote:
Originally posted by strick206

now im very happy with virginmedia

[Edited on 05-11-2007 by strick206]


Virgin Media



see mine above
strick206
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5th Nov 07 at 22:13   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Please dont turn this thread into a broadband speed show off.

Just looking for some advice on how to get out of this SHITE service.

[Edited on 05-11-2007 by pow]


quote:
Originally posted by strick206
my experience with BT is that if you spend enough time ringing up and shouting at people and complaining they eventually let you out of the contract,

worked for me

now im very happy with virginmedia

[Edited on 05-11-2007 by strick206]



pow
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Registered: 11th Sep 06
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5th Nov 07 at 22:14   View Garage View User's Profile U2U Member Reply With Quote
Its not BT though we have to deal with, its TalkTalk

We only pay line rental to BT.

Talk Talk provide the internet and phone service.

[Edited on 05-11-2007 by pow]
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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5th Nov 07 at 22:14   View User's Profile U2U Member Reply With Quote
i get better than that on AOL ffs

at work we always use Zen, top notch provider, based in rochdale so always get english operators that actually know what they're doing. extremely helpful when things go wrong etc (which isn't alot)
strick206
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Registered: 12th Apr 07
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5th Nov 07 at 22:14   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Its not BT though we have to deal with, its TalkTalk

We only pay line rental to Talk Talk.


will work the same though no doubt

are you still definately contracted? have you been with them over 12 months?
jamied
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Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
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5th Nov 07 at 22:16   View User's Profile U2U Member Reply With Quote
sounds v similar to the shit i am having here with telefonica, just keep complaining?
pow
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5th Nov 07 at 22:16   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by andy1868
i get better than that on AOL ffs

at work we always use Zen, top notch provider, based in rochdale so always get english operators that actually know what they're doing. extremely helpful when things go wrong etc (which isn't alot)


GFs on AOL, use the router and its no problems, she connects using Internet Explorer, not AOL shite

Deffinatly still roped into the contract?
pow
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5th Nov 07 at 22:17   View Garage View User's Profile U2U Member Reply With Quote
Im gunna launch the email complaits tomorrow
andy1868
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5th Nov 07 at 22:17   View User's Profile U2U Member Reply With Quote
the AOL browser is wank of the highest calibre
strick206
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5th Nov 07 at 22:17   View User's Profile U2U Member Reply With Quote
worked for me

i found that you start of with the bottom of the food chain in india, work your way up to the manager of that call centre, then end up in the uk, then keep going, eventually you will get someone who just decides that they'll cancel it
strick206
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5th Nov 07 at 22:18   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow

Deffinatly still roped into the contract?


pow
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Registered: 11th Sep 06
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5th Nov 07 at 22:19   View Garage View User's Profile U2U Member Reply With Quote
Thanks Strick... im goign to start Via email

And we are still in the contract period

[Edited on 05-11-2007 by pow]
Tommy L
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Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
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5th Nov 07 at 22:20   View User's Profile U2U Member Reply With Quote
you may be able to buy out the rest of the contract?
BarnshaW
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5th Nov 07 at 22:20   View User's Profile U2U Member Reply With Quote
say ur sisters brain nerve endings are getting effected by their corrupt broadband and that ur suing them for loss of earnings and memory loss. BUT you will let it go if they cancel your contract
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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5th Nov 07 at 22:21   View User's Profile U2U Member Reply With Quote
barnshaw, thats just crazy enough to work

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