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Dave A

USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline

7th Apr 08 at 14:34

had one in today because of a suspension problem, droplinks snapped due to casting defects in the metal and nearly ALL front suspension bolts are finger tight

vauxhalls answer?

"drive the car to us and we will inpect it"

I dont fancy driving it.

B3KAN

Member

Registered: 15th Feb 07
Location: Inverness, Highland
User status: Offline

7th Apr 08 at 15:09

Tom

Member

Registered: 3rd Apr 02
Location: Wirral, Merseyside
User status: Offline

7th Apr 08 at 15:10

bloody hell

FruitBooTeR

Member

Registered: 18th Jan 07
Location: Wolverhampton Drives: S15
User status: Offline

7th Apr 08 at 15:11

Shocking

It is Vauxhall were talking about though

MatthewR

Member

Registered: 21st Oct 02
Location: Rickmansworth
User status: Offline

7th Apr 08 at 15:14

**Vauxhall in doughnut customer service shocker**

Kurt

Member

Registered: 23rd Oct 05
Location: Hi
User status: Offline

7th Apr 08 at 16:10

is that the entire range??

i would imagine the vxr to have "stiffer" drop links/torsion bar

Tom

Member

Registered: 3rd Apr 02
Location: Wirral, Merseyside
User status: Offline

7th Apr 08 at 16:12

quote:
Originally posted by Kurt
is that the entire range??

i would imagine the vxr to have "stiffer" drop links/torsion bar

And stiffly tightened bolts

John

Member

Registered: 30th Jun 03
User status: Offline

7th Apr 08 at 16:13

Why did he not take it to vaux in the 1st place?

Surely under warranty?

Dave A

USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline

7th Apr 08 at 16:14

I refused to let the car go from my workshop so vauxhall offered to send the AA over to collect the car and said they would tow it back to them. I waited with the car holding up the ramps all day for a call back, ended up buying new droplinks and getting them fitted, they are yet to call back........

wonder how long it will take them?

Dave A

USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline

7th Apr 08 at 16:15

quote:
Originally posted by John
Why did he not take it to vaux in the 1st place?

Surely under warranty?

because he didnt want to drive it and vaux refused to collect it. he lives about 30 seconds from me....

John

Member

Registered: 30th Jun 03
User status: Offline

7th Apr 08 at 16:15

But why did he not take it straight to vaux for the suspension problem?

That was typed before you replied.

Still sounds fishy to me.

Why pay you when it's under warranty.

[Edited on 07-04-2008 by John]

Nick-S

Member

Registered: 3rd Mar 04
Location: Leigh. Drives: RS Megane 230 F1 Team R26
User status: Offline

7th Apr 08 at 16:15

my mums had her d now over no a year and never had any props

Dave A

USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline

7th Apr 08 at 16:36

this one had only done 273 miles.

deano87

Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline

7th Apr 08 at 16:39

strick206

Member

Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline

7th Apr 08 at 16:42

so why go to vsport and not straight to vaux under warrenty?

Would cost money with you so doesn't make any sense

John

Member

Registered: 30th Jun 03
User status: Offline

7th Apr 08 at 16:43

Vauxhall would crumble as soon as you said that had happened to a car with under 300 miles.

Just read the post properly and seen vauxhall have offered to collect the car, yet you still fitted new parts, that sounds even dodgier to me, I would have left it for vauxhall to see it exactly the way it was

[Edited on 07-04-2008 by John]

Timbaland

Banned

Registered: 20th Jan 07
Location: Glasgow
User status: Offline

7th Apr 08 at 16:45

So why should D owners be afraid? Its clearly an issue when they finished this one at the factory.

If i had a car under warranty i would drive it to Vauxhall , Any other damage caused would be there fault anyway.

Timbaland

Banned

Registered: 20th Jan 07
Location: Glasgow
User status: Offline

7th Apr 08 at 16:47

quote:
Originally posted by John

Just read the post properly and seen vauxhall have offered to collect the car, yet you still fitted new parts, that sounds even dodgier to me, I would have left it for vauxhall to see it exactly the way it was

[Edited on 07-04-2008 by John]

Exactly. Someone trying to make quick money if you ask me.

If its only a month or so old, Why do you have to fit the parts?

Hammer

Member

Registered: 11th Feb 04
User status: Offline

7th Apr 08 at 16:53

I've had nothing but good dealings with Vauxhall and my Vauxhall has never let me down once in 4 years+ from brand new. Bulbs, tyres, brake pads and the usual servicing have been my only expense

[Edited on 07-04-2008 by Hammer]

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

7th Apr 08 at 16:58

quote:
Originally posted by Hammer
I've had nothing but good dealings with Vauxhall and my Vauxhall has never let me down once in 4 years+ from brand new. Bulbs, tyres and brake pads have been my only expense

You have never had the oil changed?

Hammer

Member

Registered: 11th Feb 04
User status: Offline

7th Apr 08 at 17:06

Yeah that comes under the usual servicing like i said

bieransri

Member

Registered: 13th Apr 06
Location: Kidsgrove, Staffordshire
User status: Offline

7th Apr 08 at 17:19

had one today done 100 miles, door hinge pins loose. was one of the cars we sold so came back to us not vauxhall.
also had a few d's where these loads of play in the front strut tops. vauxhall told us yea theyre meant to have a bit but we found it was mainly due to the top nut not being tight

mattk

Member

Registered: 27th Feb 06
Location: St. Helens
User status: Offline

7th Apr 08 at 17:24

Built on the same platform as mine, Punto`s rear suspension is a huge weakpoint, mines ok apart from a squeek thats is quickly becoming unbearable, should be diagnosed tonight though, by my self

Dave A

USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 10th Dec 03
Location: County Durham
User status: Offline

7th Apr 08 at 17:24

quote:
Originally posted by Timbaland

If its only a month or so old, Why do you have to fit the parts?

He noticed something was wrong and he lives about 30 second drive from the unit. brought it in to put it on the ramps and have a look as the vaux dealer is a good 15 mile drive away, find broken droplinks and loose boilts everywhere and advise he gets the car to vauxhall.

vauxhall refuse to collect the car and tell him to drive it, which I advise him not to do so.

Vauxhall say they will call back and arrange a collection with the AA. they do this 5 hours later and want £120 to collect it, want the customer to pay upfront, he refuses and pays me £20 to supply and fit 2 new droplinks.

Warren G

Member

Registered: 14th May 06
Location: Kent
User status: Offline

7th Apr 08 at 17:26

the chassis is based on a fiat punto i belive

blame the Italians

same with the vans, there renault - french crap

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