JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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The Mini was booked into BMW this morning for a service.
Courtesy car had been arranged. We arrive (me and mum) to discover they had made a mistake and the Mini Cooper we were supposed to get had been booked out to someone else 
Anyhow after about 20 mins of deliberating they foolishly hand mum a set of keys to a 3 week old Atlantic Blue Bmw 320d Se (Coupe) haha!!
just like this ..
but.......... . I'm not allowed to drive it cos I'm under 25 
I think thats discrimination btw!!!) 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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thats quite nice that
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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That's a very helpful courtesy car 
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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 gay that you can't drive it though
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Eh what? I'm under 25 and Audi have no probs giving me courtesy cars or letting me go for test drives on my own!
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Matty G
Eh what? I'm under 25 and Audi have no probs giving me courtesy cars or letting me go for test drives on my own!
I know I'm seriously not chuffed, we had to pay £10 extra for the insurance but it doesn't cover under 25's how gay is that!!!!
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Vauxhall used to try that sort of bollocks with me. Useless bunch of badgers.
Why have you got to pay £10 extra?
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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They just said that the courtesy car is free, but you need to pay £10.00 to cover the insurance ....................... then tell me I cant drive it 
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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I think you should send the big man down and sort them out tbh
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by corsa_tomtom
I think you should send the big man down and sort them out tbh
Hmmm.... the big mans still in bed I think, and NO I dont think thats a good idea tbh
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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I would be feeling a letter/email of complaint to the boss coming on round about now TBH
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Matty G
I would be feeling a letter/email of complaint to the boss coming on round about now TBH
Yeah tbh, for a large dealership the organisation seems a shambles. Firstly we were told to be there anytime after 8.30am to drop the mini off and pick up the courtesy car. We were told that we would have the courtesy car for 2 days (no idea why) and that it would need to be returned by 5.00pm Tuesday. We arrive to all this confusion this morning, then get hit with ' you need to have it back by 5.00pm TODAY' Luckily my mum can get away from work to get it there tonight, but the place seems like disorganised chaos!!!
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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pfffft 320 diesel
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Did they have any new shape M3's?
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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Would you have had to pay £10 to insure the Mini had it not already been booked?
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by Colin
pfffft 320 diesel
don't under estimatethe power of diesel
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Im going round to nick the keys after lunch
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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you'll have to pay £10 Colin
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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I always get my local VW dealer to collect and return my car. Even if I wanted a courtesy they said because I was under 25 I would have to inform my own insurer but wouldn't be any extra cost.
Why do they need the mini for 2 days anyway?
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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What a load of PISH
I've had a variety of couresy cars from my local SEAT garage before, a new Ibiza 1.2 12v, an old Leon TDi and the best on was the ex demostrator 1.8T Alhambra with EVERY SINGLE TOY
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Leighton
Member
Registered: 21st Feb 01
Location: Liverpool
User status: Offline
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Don't get the Keys Colin, all you will see is the fuel gauge dose not move in proportion to the speed
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Colin
Did they have any new shape M3's?
No idea tbh, but they did have a rather lovely white Z3 convertable in the showroom that caught my eye  
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Tomnova16
Premium Member
Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
User status: Offline
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how come they gave you a courtesy car that you cant drive, doesnt that defeat the object of a courtesy car?
http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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Well yeah kind off
My mum got to drive it, just had to show her licence, it was either that or their collect and deliver service but we had opted for the courtesy car
And the rule for over 25's applies for any of their courtesy cars, so even if the mini cooper had been available I still wouldn't have been able to drive it 
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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I'd take my business away from that garage if they can't provide the owner with a couresy car...
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