willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Got a phone call off a nice scottish lady at the O2 Broadband HQ today to tell me they are cancelling my contract because they are unable to provide me the service I want because i've downloaded about 120GB over two months which is against their fair usage policy even though they do not specify a figure for fair usage 
I've been given my mac code, no fees to pay off etc as they are unable to provide me with the service i want, the question is who do I go to next? My exchange isnt unbundled so can you recommend anyone?
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Least they didn't do a Tiscali and knock you down to 56k until they deemed you had paid them back!
I'm with Sky and have no problems.
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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120gb!!! 
What about Be?:
https://www.bethere.co.uk/web/beportal/homepage
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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FUCKING INTERNET
Because o2's product uses bethere's network I can't sign up to bethere using their website. Might have to call them tomorrow and see what they can do
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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PIPEX?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Sky claimed to me that their service is truly unlimited. I might take them up on that when I get connected at the end of the week....
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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Mate.... Plusnet business... Uncapped, unthrottled FTP!
P.s would you like any monies?
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Willay - I'd recommend bethere tbh, I'm with them (been with them for the past couple of years now...)
Not the first time I've hit 400Gb in a month, never had any issues either. Nothing is throttled, capped, nothing...
I'm on the Pro package, 1 static IP, £22 a month pretty much, can't fault...
Also run email and web servers, 2xgame servers and again no issues with contention or bandwidth... 22Mb down, 2.5Mb upload speeds, no drops, or anything else either. considering its about 1km from the exchange, not bad again.
Oh, Bethere *do* have a FUP policy... but... as far as I know, it's about 1.5TB per month. Thats it  Not like others who claim unlimited but have stupid FUP's (Sky, for example...)
[Edited on 02-08-2010 by PaulW]
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Bart - Plusnet Biz costs a few quid though? I use to pay 30 quid a month with eclipse but I need to watch the pennies, so around 20 quid is nice
Paul - alot of friends reccomend bethere/o2 but they are all on unbundled exchanges :/ When I'm on a non unbundled exchange its using BT's network so it costs them more I think.
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Whack your phone number into this
http://www.samknows.com/broadband/exchange_search
Then just look if your LLU is listed as having BeThere
http://www.samknows.com/broadband/exchange/MRHAR
Thats my exchange...
As long as you are on a BT Line, and BeThere is LLU in your area, you're fine. But yeah, if there is a red cross next to it, pretty much stumped...
[Edited on 02-08-2010 by PaulW]
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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yeah they arent LLU in our area mate, no one is.
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Unfortunately then you're going to be stung by caps & FUP's regardless 
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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I dont mind it so much, I just want connectivity and I'll go from there
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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BE FairUsage Policy;
quote:
You say unlimited, but do you have a fair usage policy?
Well, yes, we have one. But it will only affect you if you're downloading illegal materials,
Well thats you out of the Question Willay
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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quote:
Originally posted by Bart
BE FairUsage Policy;
quote:
You say unlimited, but do you have a fair usage policy?
Well, yes, we have one. But it will only affect you if you're downloading illegal materials,
Well thats you out of the Question Willay
Only if you get caught or download more than 1.5TB in a month lol! Torrents, as a whole, aren't filtered though
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Pablo
Member
Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
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What do you download..... or should I say dont you download lol
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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Are you in a cable/virgin area?
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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quote:
Originally posted by ed
Sky claimed to me that their service is truly unlimited. I might take them up on that when I get connected at the end of the week....
I've downloaded about 1400gb in the last year and not heard a word
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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quote:
Originally posted by PaulW
Only if you get caught or download more than 1.5TB in a month lol! Torrents, as a whole, aren't filtered though
its all filtered my friend, believe me.
They simply dont ignore torrents.
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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SSL Newsgroups FTW
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Plusnet / Network M
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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ADSL24 or Newnet are worth a look - not cheap though but don't traffic shape (certainly not on newnet)
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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I'm with plusnet, can't fault them tbh. Speed is a bit shit here, but that's BT's fault.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Right got to sort this out, so far:
Bethere - Wont serve me because they arent in my exchange.
Plusnet - unlimited package is £41 a month for a 12 month contract, or £37 a month for a 24 month contract but you need to pay £36 upfront as a connection charge too
Going to try Sky 
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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If you're going to Plus Net you might get some referral deal thing if you mention my username which is capslock.
I'm on their very basic package, capped during the day but unmetered at night, I just schedule anything I need. Comes in around 16/17/18 quid depending whether I go a few cheeky Mb over the monthly day time allowance.
That includes the phone line as well.
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