205tom
Member
Registered: 1st Mar 06
Location: leigh nr wigan
User status: Offline
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I have a 24 month contract with orange that I took out in October 2010,I've just received a txt saying from January 2012 my bill will increase by 4.34% because of inflation. Now I have no idea on how inflation effects things but can it really effect the monthy contract sum I signed up too?
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RichR
Premium Member
Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
User status: Offline
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check the T&Cs of your contract. I would have thought that they couldn't change a contracted amount but no doubt there's some clause which allows them to if inflation is a set amount above a target or some bollocks
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Last time they did similar I managed to get out of a 24month contract only a few months in and got to keep the phone too! 
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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Not had anything from them yet, need to phone them up and get phone replaced as it goes.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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yeah orange have done this before and loads of people got out of contract. wonder if the amount of people who just pay it makes up for the amount of people who leave and they actually make profit??
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John
Member
Registered: 30th Jun 03
User status: Offline
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An increase with inflation is different from randomly increasing call charges.
This won't be the same as the mess up from the last time.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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same story for t mobile? not had anything through yet
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205tom
Member
Registered: 1st Mar 06
Location: leigh nr wigan
User status: Offline
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Btw this what you get linked to
http://link.orangeworld.co.uk/studio/paymchanges/planupdate/
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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I got the same, would be handy to get out of this contract because I as actually thinking of replacing my dinosaur phone from one from more recent times.
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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Can I cancel my contract because you're increasing my monthly service charge?
No, our Pay Monthly terms and conditions allow us to increase charges by up to the RPI figure in any 12 month period. The increase in the price plan charges is less than the 5.4% rate of inflation as measured by the Retail Price Index (RPI) in October 2011.
We can increase prices at any time on giving proper notice. In this case, the increase is less than the current rate of inflation and our terms and conditions state that we can do this without giving you the right to cancel your contract without paying the disconnection fee.
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A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
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Surely if they know inflation is going to go up every year it would make more sense to incorporate this into new contracts each year rather than letting people sign up for one amount then charging them more 12 months down the line.
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fazza
Member
Registered: 7th Feb 08
Location: Plymouth
User status: Offline
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Indeed, I have had a few upset customers this morning. Orange as a network have gone to shit lately
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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OH EM GEE, Im going to have to cancel for the £1.50 its going up. FUCK ME WHAT ARE WE ALL TO DO.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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I was cancelling to get a handset from 2000 onwards as opposed to the 90s, not because it's an extra pound 
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A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
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quote:
Originally posted by Lawrah
OH EM GEE, Im going to have to cancel for the £1.50 its going up. FUCK ME WHAT ARE WE ALL TO DO.
You've obviously never worked for a bank, we get people calling up when their interest is 1p out. 
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RichR
Premium Member
Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
User status: Offline
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In fairness Ash, there was the case where someone was creaming 1p worth of interest off thousands of accounts and making a tidy profit. It was only when someone reported their interest was out by a penny that it was found out
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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Nah never worked in a bank. I do however work in a restaurant when the lager price goes up and every fucker has a barney.. I just do not understand why people would think things are going to stay at the same prices with everything thats going on.
Ian get an Iphone then you can have my blackberry thanks.
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morpheus22
Member
Registered: 10th Oct 05
Location: sheffield
User status: Offline
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mrs got a txt this morning from orange about increasing prices her updates due in a couple of week so i doubt she will be staying with them
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A2H GO
Member
Registered: 14th Sep 04
Location: Stoke
User status: Offline
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quote:
Originally posted by Lawrah
I just do not understand why people would think things are going to stay at the same prices
In this case because they signed up to a contract for a set amount. Seems a bit sneaky to be putting it up later no matter how much it is.
PAYG FTW. 
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spencer88
Member
Registered: 6th Oct 08
Location: cornwall
User status: Offline
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quote:
Originally posted by Lawrah
OH EM GEE, Im going to have to cancel for the £1.50 its going up. FUCK ME WHAT ARE WE ALL TO DO.
That £1.50 to someone may mean they cannot afford their contract.
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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quote:
Originally posted by spencer88
quote:
Originally posted by Lawrah
OH EM GEE, Im going to have to cancel for the £1.50 its going up. FUCK ME WHAT ARE WE ALL TO DO.
That £1.50 to someone may mean they cannot afford their contract.
What are you, a fucking feed the children advert.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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i wouldnt be happy if my contract went up, because ive budgeted for the next year based on that amount.
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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LOLOLOL
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BarnshaW
Member
Registered: 25th Oct 06
User status: Offline
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lawrah works in orange customer services
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fazza
Member
Registered: 7th Feb 08
Location: Plymouth
User status: Offline
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quote:
Originally posted by A2H GO
PAYG FTW.
they put the call costs up on PAYG back in july to 25p a Minute...
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