Tom J
Organiser: South Wales
Premium Member
Registered: 8th Sep 03
Location: Bridgend
User status: Offline
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Whats up with these clowns? My 4s was supposedly delivered yesterday and signed for by somone with my surname, but there was no-one in at the time they claim it was delivered so it's being investigated now. Googled them and there's tons of complaints.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Really shit company, but they offer REAL REAAAAL cheap rates to companies who need to send parcels so they think fuck it we'll go with these guys because of the price. I think they were originally DHL or owned by them or some crap, what people dont realise is the network might be good but alot of it is down to the last mile.
Generally Yodel employ temps or monkeys who drive around in their beaten up combos/small hatches full of parcels and a PDQ ready to scan parcels off. They arent professionals they are bottom feeders of the courier world imo.
edit- spelling
[Edited on 23-02-2012 by willay]
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thegsi
Member
Registered: 3rd Feb 07
Location: Kidderminster Drives: Evo (you can't afford one)
User status: Offline
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Paid £22 for a collection which was due yesterday, no one turned up. Don't think I'll be using them again.
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All Torque
Member
Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
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They are fucking SHIT!
Never had to use them to post anything but they deliver to where I work and they're the biggest set of rude arsehats I have ever met. Basically a bunch of morons who work for a delivery company but don't give two shits about delivery.
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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Fucking terrible company.
Paid extra with ECP to deliver sooner. Was supposed to be there by Thursday.
Arrived 3pm Sunday 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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had a few things through from them (when i bought from mandmdirect.com ) and as willay said, it was some fat old bird with a banger of a saxo delivering the parcels.
i would imagine some people just sign for you and keep the parcels.
my cousin did the same job when he was out of work and got paid between 25-40p a parcel delivered iirc, so it's no wonder why they're so stroppy and shit.
[Edited on 23-02-2012 by Ben G]
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Dave
Member
Registered: 26th Feb 01
Location: Lancs
User status: Offline
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Jesus, how can you possibly make money on that?
They used to be Home Delivery Network I think, which was previously White Arrow. There is a petition on Amazon to try and get them to stop using Yodel, although the few things I've had have been delivered no problem, usually left with a neighbour.
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Tom J
Organiser: South Wales
Premium Member
Registered: 8th Sep 03
Location: Bridgend
User status: Offline
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no hope for my 4s then
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sand-eel
Member
Registered: 15th Mar 07
Location: carluke/braidwood--IRNBRULAND
User status: Offline
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I got a package sent to Manchester by them...I really don't get how if my address was on it
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Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
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quote:
Originally posted by willay
Really shit company, but they offer REAL REAAAAL cheap rates to companies who need to send parcels so they think fuck it we'll go with these guys because of the price. I think they were originally DHL or owned by them or some crap, what people dont realise is the network might be good but alot of it is down to the last mile.
Generally Yodel employ temps or monkeys who drive around in their beaten up combos/small hatches full of parcels and a PDQ ready to scan parcels off. They arent professionals they are bottom feeders of the courier world imo.
edit- spelling
[Edited on 23-02-2012 by willay]
Yeah this they used to be 'DHL Home' where part time dick heads deliver parcels so no surprise stuff would go missing.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Yep, use a proper company if you want safe delivery of your parcels, like DPD, FedEx, Parcel Force or dare i say it, Royal Mail
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sand-eel
Member
Registered: 15th Mar 07
Location: carluke/braidwood--IRNBRULAND
User status: Offline
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Royal mail haven't delivered a hard drive and its sent 1st class and its been 3 weeks...I personally won't be holding my breath of ever seeing that.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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1st class? if it aint tracked/recorded it aint shit bruv
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John
Member
Registered: 30th Jun 03
User status: Offline
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Has to be posted extorted delivery if you want to actually receive it.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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extorted delivery?
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John
Member
Registered: 30th Jun 03
User status: Offline
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The extortion service that is special delivery, the one that goes a route which prevents it from being stolen.
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James
Member
Registered: 1st Jun 02
Location: Surrey
User status: Offline
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quote:
Originally posted by John
The extortion service that is special delivery, the one that goes a route which prevents it from being stolen.
They make sure it avoids Scotland.
 
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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It depends where you live I guess.
Parcel transit is usually OK up until the point it reaches the depot, this is generally where things fuck up.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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quote:
Originally posted by John
The extortion service that is special delivery, the one that goes a route which prevents it from being stolen.
But theres also 1st/2nd class recorded or Tracked if your item isnt expensive, or use a courier who can insure your parcel from 100-500 quid easily.
What makes SD expensive is the 1PM deadline and the insurance.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I've not had much trouble recently tbh, have in the past though.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Either posted too late in the day or last mile fucked it up, we can send parcels anywhere with a postcode (so northern ireland and all the weird islands) next day for the same price. Thats cheap compared to the other options.
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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quote:
Originally posted by John
The extortion service that is special delivery, the one that goes a route which prevents it from being stolen.
This legal protection racket.
Pay £1 to post it
Pay £5 so they don't lose it.
Fucking shocking operation. Cant wait for them to go bust tbh.
For all parcels i just use interparcel. 2+years and not one problem. It comes insured and trackable for no extra cost and they come to you. You don't have to go and stand behind chavs and old ladies.
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shaunmods
Premium Member
Registered: 12th Mar 07
Location: Glascote, Staffordshire
User status: Offline
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Fucking shambles. I bought something that was meant to be delivered next day by them. A week later they finally attempted to deliver it but couldn't find the address. Finally got it and it was smashed to shit
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Rich H
Member
Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
User status: Offline
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Haven't sent anything via them, but received a few items from them with no issues so far 
Most the time in a Yodel signwritten Sprinter, the other time in an unmarked white one. May have just been lucky so far though!
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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Nothing to add other than Yodel purchased DHL home.delivery side of the business
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