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Author giffgaff
John
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Registered: 30th Jun 03
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13th Sep 12 at 18:44   View User's Profile U2U Member Reply With Quote

Anyone else just get the email about unlimited internet?

I've not been using anywhere near the 750mb limit recently because I'm either at a computer in work or at home on wifi, the principle really pisses me off though.

They've obviously known from the start that it's been unsustainable (I've no idea why, this should be costing networks nothing now) but have now got a large customer base, a fair percentage because of the unlimited internet, and are now changing it.
Dom
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Registered: 13th Sep 03
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13th Sep 12 at 19:09   View User's Profile U2U Member Reply With Quote

Haven't received anything. What's the email all about?

Edit - It's the "You've been a naughty boy with the data usage, calm it down" email is it?

[Edited on 13-09-2012 by Dom]
John
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Registered: 30th Jun 03
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13th Sep 12 at 19:14   View User's Profile U2U Member Reply With Quote

Nup, I've definitely not been a naughty boy.

http://community.giffgaff.com/t5/Contribute-Innovation-Promotion/Mobile-Internet-Community-Consultation/td-p/5917422?utm_source=giffgaff&utm_medium=email&utm_campaign=email-OBC013
Dom
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Registered: 13th Sep 03
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13th Sep 12 at 20:13   View User's Profile U2U Member Reply With Quote

As you say, it's now become unsustainable due to bandwidth costs (it's the backhaul that costs).
But they've offered 3 options and what they're suggesting is reasonable to be fair - either a £3 increase on the £10 GoodyBag or a new £13 GoodyBag with unlimited data and/or place a 750MB limit on the current £10 GoodyBag.
The £15+ GoodyBags aren't affected at all!

But there isn't many alternatives for unlimited data - You've got Three and their All-You-Can-Eat @ £19 m/o rolling but they throttle and traffic manage; or T-mobile @ £26 12 m/o contract who also traffic manage/throttle (although apparently they're offering costlier unmanaged tariffs this month).

In comparison, even if GG ends up costing you an extra £33 a year, it's a bargain (if you're after data) compared to Three and T-mobile.
John
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Registered: 30th Jun 03
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13th Sep 12 at 20:21   View User's Profile U2U Member Reply With Quote

Also the old 80% of people don't go over it. So what's the problem leaving things the way they are?
Dom
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Registered: 13th Sep 03
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13th Sep 12 at 20:51   View User's Profile U2U Member Reply With Quote

If 80% of users aren't going over 750MB then what does it matter if they apply a hard limit of 750MB to the £10 Goodybag?

Obviously the users that are hammering the data aren't compensating by purchasing the more expensive Goodybags. So "data has doubled" (as they mentioned) along with the costs to O2 for the bandwidth increase but there isn't the money to cover it; as you said, it's unsustainable.

Best option is to hard limit the £10 Goodybag and create a new £13 with unlimited data; even at that price it's still cheaper than else where.

[Edited on 13-09-2012 by Dom]
John
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13th Sep 12 at 21:03   View User's Profile U2U Member Reply With Quote

All that will happen is another one will start up, then do the same. Happened with ADSL for years.
Rob_Quads
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Registered: 29th Mar 01
Location: southampton
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14th Sep 12 at 08:18   View User's Profile U2U Member Reply With Quote

I think its a bit different with GiffGaff to be honest with it being an o2 project. Its not like its just a random company that us is using o2 bandwidth like it was in the old ADSL days.
John
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Registered: 30th Jun 03
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14th Sep 12 at 08:22   View User's Profile U2U Member Reply With Quote

Is there any difference? Do Tesco (who I think use O2) get less preferential wholesale pricing than giffgaff?
Dom
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Registered: 13th Sep 03
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14th Sep 12 at 10:11   View User's Profile U2U Member Reply With Quote

It's not your typical MVNO setup as O2 backed GiffGaff quite heavily at the start and, iirc, had some sort of 2 year (which would mean it's coming to an end now) wholesale arrangement going.

Still, £3 extra a month isn't the end of the world and at least they don't traffic shape or manage the data unlike other 'unlimited' networks.
Dom
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Registered: 13th Sep 03
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20th Sep 12 at 08:11   View User's Profile U2U Member Reply With Quote

Proposed changes -

£10 goodybag (this is a change to the existing £10 goodybag)
- 250 minutes
- Unlimited Texts
- 1GB Data Allowance (Tetherable) Any usage above this will be charged at 2p per 1MB [changes: unlimited to 1GB limit, allowing tethering]

£12 goodybag (introducing this new goodybag which still includes unlimited mobile internet)
- 250 minutes
- Unlimited Texts
- Unlimited Mobile Internet (Not Tetherable)


Seems pretty reasonable to be honest and i can't really see any other tariffs (PAYG/30-Day rolling) that beat this - be interesting to see if anyone does spot a better deal though.
John
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Registered: 30th Jun 03
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20th Sep 12 at 08:13   View User's Profile U2U Member Reply With Quote

Not too bad, on a related note, my auto top up has worked this month but didn't last month.
Nismo
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Registered: 12th Sep 02
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20th Sep 12 at 08:39   View User's Profile U2U Member Reply With Quote

Are some of the O2 simplicity deals just as good if not better than Gaff Giff?
Nismo
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Registered: 12th Sep 02
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20th Sep 12 at 08:43   View User's Profile U2U Member Reply With Quote

http://shop.o2.co.uk/tariffs/simplicity

unlimited calls / texts and 1gb data = £20
unlimited calls / texts and 1gb data = £25

not bad really!
fazza
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Registered: 7th Feb 08
Location: Plymouth
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20th Sep 12 at 08:52   View User's Profile U2U Member Reply With Quote

3 pay as you go tarriffs are pretty good with there add ons

Dom
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Registered: 13th Sep 03
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20th Sep 12 at 09:14   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by fazza
3 pay as you go tarriffs are pretty good with there add ons


Problem with 3 is their traffic management/shaping on the data; good deals otherwise.
Gary
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Registered: 22nd Nov 06
Location: West Yorkshire
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20th Sep 12 at 09:19   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Nismo
http://shop.o2.co.uk/tariffs/simplicity

unlimited calls / texts and 1gb data = £20
unlimited calls / texts and 1gb data = £25

not bad really!


It is when you can pay an extra tenner and they'll give you a phone.

GiffGaff ftw, i'll be switching when my contract is up
Nismo
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Registered: 12th Sep 02
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20th Sep 12 at 09:30   View User's Profile U2U Member Reply With Quote

meh im not a pheasant so i buy my phones outright and just need a sim.

muggles.
Hammer
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Registered: 11th Feb 04
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20th Sep 12 at 09:39   View User's Profile U2U Member Reply With Quote

A pheasant
Nismo
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Registered: 12th Sep 02
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20th Sep 12 at 10:31   View User's Profile U2U Member Reply With Quote

now i read it back to myself i think maybe i should have wrote the correct word rather than trying to be funny.
noshua
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Registered: 19th Nov 08
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20th Sep 12 at 18:40   View User's Profile U2U Member Reply With Quote



What sort of phone to you get for £10/month extra, is it actually worth £120/180/240?
Gary
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Registered: 22nd Nov 06
Location: West Yorkshire
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21st Sep 12 at 08:50   View Garage View User's Profile U2U Member Reply With Quote

600 min Unlimited text 500MB 500 O2 to O2 minutes £27.00 On simplicity.

I get that for 35 and i have a phone for free
A2H GO
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Registered: 14th Sep 04
Location: Stoke
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21st Sep 12 at 08:54   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Hammer
A pheasant




Buying phone outright and paying £10 a month doesn't work out that much cheaper on paper. But everytime I've had a contract my monthly bill is ALWAYS more than the tarriff regardless of how many mins/texts you get and how careful I am. Plus I like the flexibility of not being tied in, that would even be worth paying more for in itself.
ed
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Registered: 10th Sep 03
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21st Sep 12 at 18:06   View User's Profile U2U Member Reply With Quote

Who went down today? O2 or Giffgaff? I've had no 3G for the afternoon, possibly even longer.
Dom
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Registered: 13th Sep 03
User status: Offline
21st Sep 12 at 18:13   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ed
Who went down today? O2 or Giffgaff? I've had no 3G for the afternoon, possibly even longer.


Check the forums or their twitter page, usually the first place to hear of any issues. But there was an activation issue with GG earlier, think it's been fixed now though.

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