Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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quote:
Originally posted by Colin
If it was me id be back there 1st thing tomorrow, wouldnt leave it!!!
is this the best thing to do do you think or wait to hear. imo the longer i leave it the easier it is to fob me off?
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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The longer you leave it, the harder it is to convince them that you haven't replaced the oil with the old stuff.
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Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
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Go back ASAP. They have to exchange it at least. If they are arsey you need to go higher up.
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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Or pour it over the manager, grab another bottle and leg it 
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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should have took it right back and demanded an exchange, your contract of sale is with halfords not Mobil 1 FFS....Don't leave the shop until they gave you it...
I done this with an Armani top that shrunk and they tried to they would send it to Armani to get checked etc..I never left the shop and demanded an exchange and I got one, about an hr later..
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Kyle T
Premium Member
Registered: 11th Sep 04
Location: Selby, North Yorkshire
User status: Offline
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quote:
Originally posted by mav
should have took it right back and demanded an exchange, your contract of sale is with halfords not Mobil 1 FFS....Don't leave the shop until they gave you it...
I done this with an Armani top that shrunk and they tried to they would send it to Armani to get checked etc..I never left the shop and demanded an exchange and I got one, about an hr later..
you and your dodgy shirts 
Lotus Elise 111R
Impreza WRX STi
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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it was £100, it shrunk I wanted it changed
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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They probably wont even phone you back, seriously as soon as I found out it was dodgy id be back to the shop fucking fumming..............imaging the damage it could have caused to your car if you had been unaware it was spent oil & put it in your car  Go back asap & go off your head!!
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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quote:
Originally posted by mav
should have took it right back and demanded an exchange, your contract of sale is with halfords not Mobil 1 FFS....Don't leave the shop until they gave you it...
I done this with an Armani top that shrunk and they tried to they would send it to Armani to get checked etc..I never left the shop and demanded an exchange and I got one, about an hr later..
Its true though mav, cause a scene & you get results, ive done it too, I would never accept 'we'll get on to the folk that made it & get back to you Like fuck you will....gimmi my money!!
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Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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think i will go back in the morning but dont see the point in loosing tempers. will stay in the store untill i get a satisfactory conclusion ie exchange, refund or credit note. car has no oil in it so dont care how its done but need some in a rush! like colin said could of caused some damage if i didnt notice with a super hot turbo being fed spent oil!
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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exactly
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Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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right, went back to today calm ad collected but halfords were having none of it. told me to go away so i pulled out a chair and said ime sitting here untill. was there for about 3 hours with the manageress making xcusses and looking though reciepts etc. said they were going to call the police if i didnt leave so invited them to use my phone to call them. after looking through company policy etc finally convinced them that i wasnt pulling a fast one but had to start getting lairy and caused abit of a scene. they poured out some of the returned and some fromanother container to make a comparison and there faces were a picture to remeber. lol
took all my details and wot not but got an exchange in the end. patients is a virtue!!
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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Thats crazy? Why are you spending £50 on 15w 40? fully synth? Is that to go into the LET? If so why dont you use 10w.40 semi synth VAuxhall oils...all the high power LETs i know of use this?
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Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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yes going in let, turbo is a t3 dosnt have water jacket around the bearing so ful syth is the only way to go to keep sufficient oil pressure on idle
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rema-d
Member
Registered: 19th Jul 06
User status: Offline
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nah, fucking take it back and get in their face.
£50 for some oil. take it back, say you brought it the other day when you took the lid off the seal was already broken
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corb
Member
Registered: 24th Apr 02
Location: Calgary, Alberta, Canada
User status: Offline
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I think JM16v got confused by the post picture.
And yes, I can imagine someone resealing the cap back up with superglue or something and taking it back for a refund with shit oil in there. not so far-fetched tbh adam.
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Wonderboy
Member
Registered: 30th Dec 06
Location: Ayrshire, Scotland
User status: Offline
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Well done you 
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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They must be a set off jobsworths or you look like a pikey! It's a ballache of a situation but like has been said could have been loads worse if you had not noticed and it fubared your engine. 
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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well done
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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quote:
Originally posted by Ben ev
they poured out some of the returned and some fromanother container to make a comparison and there faces were a picture to remeber.
What happened when they done this???
I wouldnt stop there, 3hrs to get that sorted pfffft..........letter to head office next telling them what happened, how you were treated & tell them your not happy & want an apology/compo for your trouble/wasted time
[Edited on 04-02-2007 by Colin]
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Mase
Premium Member
Registered: 16th Sep 01
Location: Derbyshire
User status: Offline
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I'd send something off, if I was you.... they will no doubt send out some vouchers or something...
Customer Services Department
Halfords Plc
Redditch
Worcestershire
B98 0DE
customer.services@halfords.co.uk
[Edited on 04-02-2007 by Mase]
Mase
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Adam C
Premium Member
Registered: 10th Jan 07
Location: Cornwall UK Drives:Arden Blue Gsi T
User status: Offline
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i work at my local halfords, been there a year, yes its a shitty place and it sounds like they have messed up, id say someone used it brought i back and the person on the till put it back out, ive seen the idiots in my halfords just put refunded things straight back on the shelf.
I would lay the law down with them, and how the manage treated you was disgusting, i would definatly say somethng to head office.
My Arden Blue Astra GSi MK4 on BBS LM's Project Thread
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GT4Brody
Member
Registered: 26th Sep 01
Location: south
User status: Offline
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quote:
Originally posted by Adam-D
it is possible if a little far fetched but i fear this could happen
customer a buys oil uses it and puts old in container, seals it back up then goes to the store, or another store in the area, gets a refund for whatever reason
now the cashier most probably doesnt know, or think to check the seal so places the "unused oil" back on the shelf,
now customer b "you" goes in buys the oil gets it home and viola, you have 5 litres of shit old oil,...
just a theroy in this day and age some scamming low life will do this,
thats exactly what i was thinking 
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Ben ev
Member
Registered: 23rd Oct 05
Location: kingslynn / torquay
User status: Offline
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glad i have been backed up with this one, although havnt had a bad experience with halfords before this so not going to slate them till the cows come home.
poured the samples as i was about to leave when they had already agreed to exchange it which is why i was there so long!!
noticed aswell that the first stuff i bought didnt have the second rig pull on the plastic funnel that comes out of the cap when you pull it.
advice to everyone would be to check what your buying even if its a ballache because halfords seem to think people make a living out of ripping them off??!
all's well that ends well
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M2RTY
Member
Registered: 25th May 01
User status: Offline
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seen it happen all the time in sheffield when i worked there
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