N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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If they didn't change the pads, I'd sue.
They endangered your life.
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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quote:
Originally posted by Paul_J
Nic, how did you know I left my honda mag in the newsagents?  Are you stalking me?
from about 350 miles away mate. i know im good.
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Shrek
Member
Registered: 2nd Nov 06
Location: Berkshire
User status: Offline
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Should've gone to Lemass, i'd have changed em tbh.
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P1CK4D
Member
Registered: 19th Jun 06
Location: Around Essex Somewhere
User status: Offline
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quote:
Originally posted by TheNobleOne
If they didn't change the pads, I'd sue.
They endangered your life.
Wheres the proof they didn't fit them to be able to sue?
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N3CRO
Member
Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
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quote:
Originally posted by P1CK4D
quote:
Originally posted by TheNobleOne
If they didn't change the pads, I'd sue.
They endangered your life.
Wheres the proof they didn't fit them to be able to sue?
If he still has the old pads in the calipers, thats proof enuff.
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P1CK4D
Member
Registered: 19th Jun 06
Location: Around Essex Somewhere
User status: Offline
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quote:
Originally posted by TheNobleOne
quote:
Originally posted by P1CK4D
quote:
Originally posted by TheNobleOne
If they didn't change the pads, I'd sue.
They endangered your life.
Wheres the proof they didn't fit them to be able to sue?
If he still has the old pads in the calipers, thats proof enuff.
Whats to prove they are the pads from when he first drove the car in or just an old set he's chucked in to get a new set of pads for free?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by TheNobleOne
If they didn't change the pads, I'd sue.
They endangered your life.
Oh calm down. On what grounds?
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Drift_Erm
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 29th Mar 10
User status: Offline
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I'd be pissed off, but think few people taking it a bit to far. I'd go back there, ask to speak to who ever is manager, explain your situation, if he's a bellend, tell him that you wont be using them again. I don't use 'bigger' garages as when i have done in the past, they tend to do a monkey job!
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Exactly, I'm sure that if you spoke to them reasonably they would rectify the problem. It sounds like a genuine mistake to me...
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P1CK4D
Member
Registered: 19th Jun 06
Location: Around Essex Somewhere
User status: Offline
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I'd go back and torch the place. That'll teach them 
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dean101287
Member
Registered: 22nd Jul 07
Location: Cardiff
User status: Offline
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When work is done at a garage they usually take your milage so they will know if its done 6000 miles in a week.
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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quote:
Originally posted by ed
Exactly, I'm sure that if you spoke to them reasonably they would rectify the problem. It sounds like a genuine mistake to me...
It was the owner of the garage who I spoke to about the squealing... he looked and went 'hmm there's your problem - you have no rear pads left'.
I said 'but I dropped in my car a few weeks ago to get new brakes' ... then we had a look at the receipt together and saw it did say new rear pads.
... He just said 'Hmm, unusual for them to wear that fast'. i.e. DID NOT OFFER ME A SOLUTION.
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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end of the day they should agree to replace the parts if they havent done so already
and then in future take your business elsewhere
if they dont go to trading standards
[Edited on 28-05-2010 by whitter45]
[Edited on 28-05-2010 by whitter45]
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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quote:
Originally posted by dean101287
When work is done at a garage they usually take your milage so they will know if its done 6000 miles in a week.
i've done 1000 miles he had the mileage on the receipt.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Did you not think of saying something to him at the time?
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Drift_Erm
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 29th Mar 10
User status: Offline
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if it is a bnig garage aswell.... they aint going to mug you off over the sake of some brake pads.... maybe if it was some bloke on his own, working on cars in a shed. Go back, if you aint happy, tell him you want to take it further. Worth going back, chances are the bloke you went back and spoke to, didnt have a clue whats going on
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by Paul_J
quote:
Originally posted by ed
Exactly, I'm sure that if you spoke to them reasonably they would rectify the problem. It sounds like a genuine mistake to me...
It was the owner of the garage who I spoke to about the squealing... he looked and went 'hmm there's your problem - you have no rear pads left'.
I said 'but I dropped in my car a few weeks ago to get new brakes' ... then we had a look at the receipt together and saw it did say new rear pads.
... He just said 'Hmm, unusual for them to wear that fast'. i.e. DID NOT OFFER ME A SOLUTION.
So you just left the situation at that? Your loss then.
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P1CK4D
Member
Registered: 19th Jun 06
Location: Around Essex Somewhere
User status: Offline
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By paying the bill, you have accepted the work has been done. After you sign a log book, you have signed to see you are happy with what your buying, after that, your on your own. I'll say it again. Why should they change the pads? Its his word against theirs. They could quite easily say he has changed the pads since it left their garage. Its been 4 weeks already, not just a few hours.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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That's a load of bollocks, you've paid the bill in good faith expecting that the work has been done. Typical motor trade bullshit that, customers aren't expected to go and inspect that work has been don to a standard, a large majority of motorists wouldn't even have the technical ability to inspect work carried out on their vehicles. Plus, who in fucks name would go pay for a set of brake pads, then go home and change them for some old ones to get a new set.
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P1CK4D
Member
Registered: 19th Jun 06
Location: Around Essex Somewhere
User status: Offline
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quote:
Originally posted by ed
Plus, who in fucks name would go pay for a set of brake pads, then go home and change them for some old ones to get a new set.
That way you have 2 sets of brake pads for the price of one
I'm just giving a perfect example of what they can do.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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There are two ways of thinking this through too. You've paid for work to be done, it hasn't been done. Garage rectifies situation. You've paid for work to be done, the brake pads are shot after very little time and very few miles. Brake pads are faulty and aren't fit for purpose. Garage rectifies problem and then needs to sort out issue through suppliers.
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by ed
That's a load of bollocks, you've paid the bill in good faith expecting that the work has been done. Typical motor trade bullshit that, customers aren't expected to go and inspect that work has been don to a standard, a large majority of motorists wouldn't even have the technical ability to inspect work carried out on their vehicles. Plus, who in fucks name would go pay for a set of brake pads, then go home and change them for some old ones to get a new set.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by P1CK4D
quote:
Originally posted by ed
Plus, who in fucks name would go pay for a set of brake pads, then go home and change them for some old ones to get a new set.
That way you have 2 sets of brake pads for the price of one
I'm just giving a perfect example of what they can do.
Great, definitely worth the time and effort for a set of pads that are worth the grand sum of fuck all.
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Daimo B
Member
Registered: 20th Mar 00
User status: Offline
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quote:
Originally posted by ed
So you just left the situation at that? Your loss then.
He'll think about writing a website about his experience and ask us if its a good idea? 
[Edited on 28-05-2010 by VXR]
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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quote:
Originally posted by ed
quote:
Originally posted by Paul_J
quote:
Originally posted by ed
Exactly, I'm sure that if you spoke to them reasonably they would rectify the problem. It sounds like a genuine mistake to me...
It was the owner of the garage who I spoke to about the squealing... he looked and went 'hmm there's your problem - you have no rear pads left'.
I said 'but I dropped in my car a few weeks ago to get new brakes' ... then we had a look at the receipt together and saw it did say new rear pads.
... He just said 'Hmm, unusual for them to wear that fast'. i.e. DID NOT OFFER ME A SOLUTION.
So you just left the situation at that? Your loss then.
I thought ... fuck it, the guy clearly is not going to be helpful / admit one of his workers cocked up (although I suspect he knew) and just thought 'ok, I'll take my business else where'.
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