jacko198
Member
Registered: 1st Mar 07
Location: Buckinghamshire
User status: Offline
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Lol ok then, make sure you go somewhere that know how to measure the right shock size.
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spikedjack
Member
Registered: 16th Oct 08
Location: wolverhampton/cannock
User status: Offline
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depends on if they are interested in what they do.
Im a rider myself and pride myself when working there as a bike mechanic on there not being a job for a bike (other than welding) that i cannot do.
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sampayne21
Member
Registered: 3rd Sep 08
Location: Sidcup Kent Drives: BMW E46
User status: Offline
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just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
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Limecat
Banned
Registered: 25th Jun 05
Location: The Internet
User status: Offline
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quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
Anyone that works at Halfrauds is a MONG - FACT.
Do you work at Halfrauds? 
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Eddx14xe
Member
Registered: 12th Jan 10
Location: Hertfordshire
User status: Offline
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I went into halfords a while ago with my brother to look at bike bits and there was 2 kids working in there, they couldnt of been no older than 13-14
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LukeS
Member
Registered: 25th Nov 07
Location: Ormskirk
User status: Offline
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why advertise them as "experts" though
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Limecat
Banned
Registered: 25th Jun 05
Location: The Internet
User status: Offline
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quote:
Originally posted by LukeS
why advertise them as "experts" though
Would you buy something from someone that an organisation painted as being 'a clueless student?' 
There is your answer.
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Eddx14xe
Member
Registered: 12th Jan 10
Location: Hertfordshire
User status: Offline
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To get peoples trust, if you had a cowboy plumber come in and say im not gas safe registered and last time i done work people died, you wouldnt let them work for you but if they said there gas safe registered ( even though they weren't ) then you will trust them.
Its the same as halfords calling there staff 'experts' but there not
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LukeS
Member
Registered: 25th Nov 07
Location: Ormskirk
User status: Offline
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Suppose, but its kinda obvious they are clueless when you walk in and some retard is talking to himself behind the counter
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Eddx14xe
Member
Registered: 12th Jan 10
Location: Hertfordshire
User status: Offline
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On another note, i did like going to the halfords in biggleswade as there is a fit girl that works there
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LukeS
Member
Registered: 25th Nov 07
Location: Ormskirk
User status: Offline
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my halfords is also too dark, they need more lighting.
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Gareth F
Member
Registered: 16th Jan 08
Location: Location Location
User status: Offline
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quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
You would expect to get bad attitude when the people employed cant do their job and customers do not get the service they require. I wouldnt stand for it and would drive me to buy else where, causing the company to lose money and make the situation worse. Shite company if they cant even train their own staff properly. No way to run a company. TBF part time staff are better for a company as it helps with sickness issues and flexibility, we have part timers that are very good at what they do.
Good thing about our one is the fit till staff and thats about it 
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sampayne21
Member
Registered: 3rd Sep 08
Location: Sidcup Kent Drives: BMW E46
User status: Offline
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quote:
Originally posted by LETGSI16V
quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
Anyone that works at Halfrauds is a MONG - FACT.
Do you work at Halfrauds?
if you've had a bad experience there then fair enough, i didnt realise you've met every single halfords employee 
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Limecat
Banned
Registered: 25th Jun 05
Location: The Internet
User status: Offline
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It's not that simple Gareth.
quote:
Originally posted by sampayne21
quote:
Originally posted by LETGSI16V
quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
Anyone that works at Halfrauds is a MONG - FACT.
Do you work at Halfrauds?
if you've had a bad experience there then fair enough, i didnt realise you've met every single halfords employee
I posted nothing about 'bad experiences' and you also failed to answer my question.
[Edited on 03-06-2010 by LETGSI16V]
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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quote:
Originally posted by Gareth F
quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
You would expect to get bad attitude when the people employed cant do their job and customers do not get the service they require. I wouldnt stand for it and would drive me to buy else where, causing the company to lose money and make the situation worse. Shite company if they cant even train their own staff properly. No way to run a company. TBF part time staff are better for a company as it helps with sickness issues and flexibility, we have part timers that are very good at what they do.
Good thing about our one is the fit till staff and thats about it
Got to agree with first poster, TBH. Its not the peoples fault that work there, they are hardly going to turn down a job in the current ecomomy, blame halfords I detest it when people play I know everything to shop staff
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sampayne21
Member
Registered: 3rd Sep 08
Location: Sidcup Kent Drives: BMW E46
User status: Offline
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quote:
Originally posted by Gareth F
quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
You would expect to get bad attitude when the people employed cant do their job and customers do not get the service they require. I wouldnt stand for it and would drive me to buy else where, causing the company to lose money and make the situation worse. Shite company if they cant even train their own staff properly. No way to run a company. TBF part time staff are better for a company as it helps with sickness issues and flexibility, we have part timers that are very good at what they do.
Good thing about our one is the fit till staff and thats about it
it goes far deeper than basic customer service at the top end its just about figures, kpi's and shareholders.
i agree the company is shite, but i dont believe its right to blame the staff
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sampayne21
Member
Registered: 3rd Sep 08
Location: Sidcup Kent Drives: BMW E46
User status: Offline
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quote:
Originally posted by LETGSI16V
It's not that simple Gareth.
quote:
Originally posted by sampayne21
quote:
Originally posted by LETGSI16V
quote:
Originally posted by sampayne21
just to clear up the staff issues in halfords, the company are restructuring themselves and romoving alot of there staff in exchange for more part timers. the company has budgets which only allow them to employ near enough minimum wage staff, hense not alot of common and pratical sense.
theres is barely any training, employee's only learn by experience.
it annoys me when you get muppet customers that have a terrible attitude when 99% there trying to do there best to help you in the first place
Anyone that works at Halfrauds is a MONG - FACT.
Do you work at Halfrauds?
if you've had a bad experience there then fair enough, i didnt realise you've met every single halfords employee
I posted nothing about 'bad experiences' and you also failed to answer my question.
[Edited on 03-06-2010 by LETGSI16V]
then why do you claim everyone who works there has Down's Syndrome?
and to answer your question, yes i do in a halfords but i dont work in a bikehut
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Adam C
Premium Member
Registered: 10th Jan 07
Location: Cornwall UK Drives:Arden Blue Gsi T
User status: Offline
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Its true that Halfords made budget cuts and made alot of full timers at our store redundent even though they just bought out Nationwide auto repairs iirc.
Ive been working there 4 and a half years now, Im planning another 3 to 4 years before im gone aswell if all goes to plan.
Im a part timer, but being one of the most experienced there I tend to work full time hours alot of the time, we have alot of part timers now and agree that some are just completely useless and tend to spend there time in work just fooling around with other employee's.
That tends to go with the majority of part timers in my store, pretty much all of them on cycles aswell.
Of course it isn't just the staff, we do get alot of complete bellends for customers at times, alot of it stems from bad quality products but sometimes im sure people come in just to have a pop.
Im puzzled by anyone who tries to stick up for Halfords, going by what happens in the store i work in, piss poor management, insulting incentives, lack of a ladder to climb up the ranks and no double pay, time and a half, triple pay etc. have just pushed me to hate the place, Im just thankful Im doing something else to get out of there, and for the mean time put on a smile and work.
My Arden Blue Astra GSi MK4 on BBS LM's Project Thread
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Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
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quote:
Originally posted by sampayne21
then why do you claim everyone who works there has Down's Syndrome?
and to answer your question, yes i do in a halfords but i dont work in a bikehut
Because he/she has nothing better to do other than fish for arguments on the internet.
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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Buy the £12 bike hut shock pump and do it your self!
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Recaro1
Member
Registered: 25th Mar 02
User status: Offline
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I worked for Halfords building and selling bikes every Sunday whilst at college.
I watched a 20 min video and then i was apparently an "expert".
I wonder how many kids lost there front teeth cause i was too hungover to correctly adjust the brakes.
[Edited on 04-06-2010 by Recaro1]
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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I worked part-time at Halfords for 1 1/2 years while at Uni.
Lucky for me, 90% of the staff knew what they were doing, enjoyed their work and were easy to get on with.
The same store I used to work at, no longer has anyone i know working at - and has had 6 managers in the space of a year.
None of the guys there have a clue now, they all try to wing it.
I went in last week as a purchased a CD/iPod player for my gf's birthday. I purchased from them as I knew, if she didn't like it or it had problems then I could go back get it replaced / money back no issues.
Well 2 weeks in and the unit stops reading the iPod. It see's it, you can browse it but wont let you play it.
Took car in and spoke to the guy on 'Ripspeed'. He explained that as they had not fitted it the warranty for the unit was no longer valid and I was out of luck then walked away.
Thought fcuk this, went and spoke to the manager whom had even less of a clue but got the Ripspeed guy to come out and look. Low and behold it does not work.
He then goes on to ask why I thought I could fit the CD player when I didnt work for somewhere like Halfords. By now I think this is a wind up, but I explain I used to and that I had put on the audio fitting course, which included hard wiring CD players / Sat Nav.
His reply - "Oh ok, so at least your an audio expert like me"
Crazy that anyone would hand their car over to a business that employs staff and fails to train them up.
For the record, Ripspeed bloke went on to say he has been there for over 2 years now.
Essay.
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Budgie
Member
Registered: 2nd Dec 09
Location: Basingstoke
User status: Offline
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 i use to work at halfords in the bike department.
I thought i was pretty good.
not at the selling stuff. but repairing side of things i was good at.
if i ever had to work on ripspeed section and peeps wanted to know about head units i'd be
you want it or not?
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Ant
Member
Registered: 12th May 02
Location: Hereford and Worcester
User status: Offline
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I live half a mile from head office, you would think the service in the local branch would be spot on? Well I have to travel 20 miles to get my bike worked on at another branch where they are very good, recently replaced a front brake caliper no questions asked!
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Limecat
Banned
Registered: 25th Jun 05
Location: The Internet
User status: Offline
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quote:
Originally posted by Adam_B
quote:
Originally posted by sampayne21
then why do you claim everyone who works there has Down's Syndrome?
and to answer your question, yes i do in a halfords but i dont work in a bikehut
Because he/she has nothing better to do other than fish for arguments on the internet.
Yes, I am a he/she. I can wank or frig myself off.
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