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Author Why is customer service so shit these days?
Sam
Moderator
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Registered: 24th Dec 99
Location: West Midlands
User status: Offline
7th Oct 10 at 12:59   View User's Profile U2U Member Reply With Quote

I don't speak to people like dirt, but at the same time I know when I am being blatently fobbed off by people because they can't be arsed to do their job properly and I WILL NOT have any of it.

I've worked in many CS roles in the past so I know what it's like from both sides of the fence.

[Edited on 07-10-2010 by Sam]
shaunmods
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Registered: 12th Mar 07
Location: Glascote, Staffordshire
User status: Offline
7th Oct 10 at 13:13   View Garage View User's Profile U2U Member Reply With Quote

I wasn't implying that you did Sam, thats just in my experience. Sorry I probably should have worded it a bit better

[Edited on 07-10-2010 by shaunmods]

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