Robbo_Corsa
Member
Registered: 5th Jul 06
Location: North Lincolnshire
User status: Offline
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http://www.youtube.com/watch?v=fMI3m6WDgn0&feature=related
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by John
I've had laptops, kindles, other expensive easy to lift stuff left outside/not signed for.
I think Hammer had a wii left lying somewhere outside.
cunts done this to my brothers pc bits he bought. 180 quids worth and they chucked it over the fence onto the crazy paving in the back garden 
they've also left an 80gb ipod classic (180 quids worth) outside the front door a couple years back. luckily my dad found it, but he told them he hadn't so got another 1 for free.
morons.
[Edited on 24-12-2010 by Ben G]
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Not sure what Corsasport can do blud, best to contact ParcelForce.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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nath - I'm not sure what the shops policy is but any lost parcels have to be claimed through parcel force and its an ugly process 
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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quote:
Originally posted by Nath
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by willay
nath - I'm not sure what the shops policy is but any lost parcels have to be claimed through parcel force and its an ugly process
Yeah I reckon so, but I thought I should inform Novatech as they entrust ParcelFail to get their goods to their customers. Plus with pre-sales advice Novatech were very helpful, so they seem a good bunch to have on my side and hopefully to also get involved with chasing ParcelFail.
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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TBFH they have as much pulling power with Parcel Force as you do, first they can investigate where its gone but 9 times out of 10 the account manager (in my experience btw) will say send a claim in now!
With PF you have to claim something like 15 working days from the date of delivery or they wont follow it through. If the value of the other package was over £250 they also need to put on extra compo.
I think *technically* you have to chase Parcel Force but if any claim needs to be put in it should be done from Nova's side. I've had to do various claims with them and it can take abit of time and I typically dont give any money back to the customer until I have got some from PF because when packages are signed for but never actually got there I'm going on the word of the customer who could be trying to pull a fast one on me. They will interview the driver as soon as you report this with them.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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Fair enough. Both parties have been informed, so now to sit back and wait
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Did you report it to PF by phone or their online form? You'll get money/bits back one way or another you just need to be patient I'm afraid m8
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mattk
Member
Registered: 27th Feb 06
Location: St. Helens
User status: Offline
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Ive had a £300 SLR camera chucked over the fence at ours in a part of the garden its obvious no one goes in, it was there for 3 days till the dog found it
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by willay
Did you report it to PF by phone or their online form? You'll get money/bits back one way or another you just need to be patient I'm afraid m8
Online using the tracking enquiry tab. Yeah, luckily what I ordered isn't urgent or anything.
I'll check round the back of my house then just incase.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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So, ParcelForce got back to me and said my parcel is due for delivery today. They failed to address why it had been signed for though. And sure enough at 1pm it arrived.
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Norcy91
Member
Registered: 15th Sep 08
User status: Offline
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DHL delivered my gasket set for my Punto i'm fixing by shoving it through my letter box  that was after he knocked on the door and waited all of 5 seconds
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JaffaTB
Member
Registered: 7th Oct 09
Location: Sheffield, South Yorkshire
User status: Offline
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i remember the parcel man leaving a nintendo 64 and a playstation down the side of my shed when they first came out
and one knocked and opened the door and threw the parcel at the bottom of the stairs and closed the door again
EDIT: also remember paying extra for next day delivery from ebuyer for some PC speakers and some other components, other bits arrived but not the speakers, phoned up but got some paki who couldnt get what i was moaning at so i hung up then shouted at the phone
[Edited on 31-12-2010 by JaffaTB]
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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If they leave stuff that should be signed for without it being signed tell them you never received it, so you get another then sell it 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by fro-dizzle
If they leave stuff that should be signed for without it being signed tell them you never received it, so you get another then sell it
thats what my dad does now. had enough of retarded postmen not waiting for 30 seconds for someone to answer.
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Simon
Member
Registered: 24th Apr 03
Location: Oxfordshire
User status: Offline
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I came home the other day to find a parcel propped up against the front door, had one of the cards through the letter box with the box ticked next to 'left in a secure location'. Not sure what part of left outside they consider secure
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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My missus had some pricey leather boots delivered once, dont remember the courier company but they left the parcel out the back, didnt put a slip through the door and the boots sat out there in the rain for 3 days.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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fucking [img]
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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what the fuck are you on about.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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wtf
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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sorry bro.
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