Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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Find a private hire company, cheapest possible. Pay for it out of your own pocket & on the understanding that they reimburse you
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corsasriboy
Member
Registered: 23rd Mar 07
Location: leicestershire
User status: Offline
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doesn't make ford sound good to me.lol. dont you work for ford ben?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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yeah  but i'm in the actual engine plant, not the dealership side.
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SVM 286
Member
Registered: 13th Feb 05
Location: pain
User status: Offline
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quote:
Originally posted by Ben G
they took my car in on monday to sort out the sideskirts (they were falling off as they were not bonded on properly from factory).
whilst they were taking the sideskirt off they caught my side stripes and had to order new ones through to fix it.
they've had the car since, luckily i've been in glasgow so didn't need my car but they don't know that.
they weren't willing to sort out a courtesy car for me either as i'm under 21...
reckon i'm entitled to some compensation? e.g. a free service or something? seems it's their fuck up, so why should i ''suffer''
Free beer and blowers in St Moritz for a week I reckon.
Oh and they should cover flights and accomodation too Ben. 
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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TBH Ben I see where your coming from.
When I bought my Lupo from VW, I drove it around for a bit then when I got home & had left it for a few hours I went back out and the car had a flat tyre. I phoned the garage & said to take it in & they'd replace it for me. Whis was a Saturday & they said they couldn't get me a new tyre until Tuesday afternoon (Now i'd be at work so couldn't physically get to pick the car up until Tuesday night)
I kicked off a bit as it would put me out & i'd would have had to get Taxis to work etc, as it was there fault the car had to go back, they agreed to re-pay any of my taxi fares used for journeys to work & back, and to the garage to pick the car up.
They didn't have to do this, but I thought it was excellent customer service & since i've recommened the garage to more than one person who have since bought cars from them.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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 one could wish 
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corsasriboy
Member
Registered: 23rd Mar 07
Location: leicestershire
User status: Offline
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oh right. i wasnt digging at you or anything, was just thinking they could have given you a car thorugh working there, like a company car or something.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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paying taxi fares was nice of them, never known anyone else to do that :
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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Danny gets it.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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dude sorry but they made made and error and there fixing it.... cant see whats your beef?
Would be another storey if they were trying to make you pay etc....
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Joe
Member
Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
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Couldn't you arrange to collect the car and get the stripe fitted when it comes in stock?
Or would that be too obvious?
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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quote:
Originally posted by Ben G
paying taxi fares was nice of them, never known anyone else to do that :
Aye, only came to about £25, but that £25 kept me happy. If they hadn't have done it then I probs would have told folk that they messed me about and advised people to stay clear, but it worked the other way and they will have made loads more than £25 with the custom I sent them.
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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quote:
Originally posted by Twiggy
dude sorry but they made made and error and there fixing it.... cant see whats your beef?
Yeah but it's an inconvenience for him not having his car. If they hadn't have damaged it, he'd have it back by now.
I'd at least expect a tank of fuel or something.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I have not had a car since the 23rd of Dec as having head gasket done and there has been issues i am not asking for compo! And i have been without car all over xmas and i work 30 miles away.
As Joe said can he not wait untill it comes in and get it fitted if its so much of a issue?
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GT190
Member
Registered: 6th Dec 07
Location: Greater London
User status: Offline
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might as well kick up a bit of a fuss and try to get free stuff.
a few people on here seem to take things lying down, if you're paying for a car and you're not driving it (through no fault of your own) it does take the piss a bit.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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if i was the customer service guy i would agreed to fill the tank.... and fill it with diesel
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Ian W
Member
Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
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If you were needing the car then i'd of picked it up when the skirts where done and then taken it back in when the stripes came in.
As you don't need it then i'd just leave it.
I had a garage warp the quarter on my Corsa, they didn't even mention it to me and when I went back the next day claimed it was like that when it went in so i'd be grateful they owned up !
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Planty02
Member
Registered: 5th Mar 05
Location: Burslem, Stoke-on-Trent
User status: Offline
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As has been said, alot of garages wouldn't be so honest so be grateful for that. As for the courtesy car issue, thats just part of being a young driver.
Everyone goes through it when theyre younger, just got to deal with it
[Edited on 03-01-2009 by Planty02]
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Should have bought a Vauxhall
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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quote:
Originally posted by Twiggy
if i was the customer service guy i would agreed to fill the tank.... and fill it with diesel
But then you'd get the sack, so that'd be a bit of a silly idea really?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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just seen my car tonight and they've messed the stripe up putting it back on  it doesn't line up properly at the door and they didn't even bother saying anything about it.
now i wonder how people feel about that
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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quote:
Originally posted by Ben G
just seen my car tonight and they've messed the stripe up putting it back on it doesn't line up properly at the door and they didn't even bother saying anything about it.
now i wonder how people feel about that
I still stand by my original comment.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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that they're incompetant retards? yeah i know they are have to waste more petrol taking the car back to them today and tell them to sort it out...
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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All dealerships are useless. The trouble I have had makes my blood boil.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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what trouble did you have?
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