LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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I'd have kicked off, if all else failed I'd take a tenners worth of pick and nix and walk out the door.
We usually go to the odeon, you're allocated a seat and we go a good hour before the film starts and get tickets, then go to the pub for a few
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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quote:
Originally posted by Paul_J
This was discussed... You need to attend a meet.
It would be cool to meet you all 
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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tbf id have went fucking nuts about that, if theres no seats they shouldnt of sold you a ticket
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Phi
Member
Registered: 8th Jan 07
Location: South
User status: Offline
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omg yeah i would have gone mad! wa**ers!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Davey, did you ask for your money back at the end of the film or at the beginning? There's a big difference.
Our cinemas are Cineworld and in their T&C's you can get a full refund without question as long as you do so within the first 20mins of the movie iirc.
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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haha 
Yeah he waited till the end
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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Their T&C's can not superceed Trading standards
If you are not happy with goods or a service you are entitled to a refund or a credit note.
I wasnt happy with the service.
For example you could buy a sandwich,eat the whole thing and decide you didnt like it then get a refund.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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you sat on the floor and watched the film? pics.
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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Yeah and my back is still giving me jip!
The general manager emailed me today, just waiting for a phone call.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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You chose to stay and sit on the floor tho
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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What did he say?
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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quote:
Originally posted by loafofbrett
You chose to stay and sit on the floor tho
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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i blame pow for not walking out with you and staging a protest.
[Edited on 13-08-2010 by Ben G]
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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quote:
Originally posted by pow
What did he say?
quote:
Dear Mr *******,
I am writing in reply to your email which has been passed to me regarding your disappointing visit to Showcase Cinemas Reading when you came to see A-Team and I sincerely hope you will allow me to apologise for the inconvenience caused.
Please accept my assurances that the set of circumstances you describe are being investigated and the Duty Manager in question will be dealt with in an appropriate manner.
I am grateful for you having taken the time to relay your experiences, for it is through receiving comments such as yours that we are able to constantly review and update our levels of service.
If possible could you please email your contact details and I will personally call you back to discuss the event with a view to make appropriate changes to prevent a repeat of this unfortunate experience.
Yours sincerely,
I hope the jumped up little twat loses his MANAGER badge..
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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I very much doubt it!
Sounds like a standard issue email! I'd be surprised if you got complimentary tickets!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by Marc
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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LOL, hello, I'm the duty manager, I'm 12 years old, my mummy doesn't like me being out this late
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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FREE TICKETS ON THEIR WAY 
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3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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i would go to a newspaper about it, i think having to sit on the floor would be an interesting story to tell. The sun would like it.
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3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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"man with porsche made to sit on the floor"
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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quote:
Originally posted by 3CorsaMeal
"man with porsche made to sit on the floor"
EPIC Front page headline!
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Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
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quote:
Originally posted by DaveyLC
For example you could buy a sandwich,eat the whole thing and decide you didnt like it then get a refund.
No way, thats ridiculous
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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You dont know if you like it until you've eaten it same with a meal in a resturaunt if you arent happy at the end you dont have to pay full price.
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Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
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I can normally tell in one bite of a something whether or not I like it though!
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by DaveyLC
You dont know if you like it until you've eaten it same with a meal in a resturaunt if you arent happy at the end you dont have to pay full price.
Not strictly true.
You have to prove that that the goods or service you purchased was not fit for purpose. A restaurant would argue that because you ate it all then it was fit for purpose, and they'd probably win unless you could think up a reason why you had to eat it all to find out.
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