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Author Anyone ever used SQUARETRADE for ebay disputes?
leni
Member
Registered: 25th Mar 02
User status: Offline
19th Oct 04 at 16:37   View User's Profile U2U Member Reply With Quote
Orderd a Halloween costume on the 11th October from America but they still haven't sent it and I need it for this saturday! So I emailed the seller and he said to open a SQUARETRADE case for free, which I have but have been charged $20 for it!

arguing with the mediator now that it's wrong! and I shouldn't have been charged $20
Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
19th Oct 04 at 16:39   View User's Profile U2U Member Reply With Quote
Yes, i used the one without a mediator.

I got a full refun and kept the item

[Edited on 19-10-2004 by Ally]
Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
19th Oct 04 at 16:39   View User's Profile U2U Member Reply With Quote
You will be charged if u request a mediator, the other one is only free because you dont use a mediator
leni
Member
Registered: 25th Mar 02
User status: Offline
19th Oct 04 at 16:44   View User's Profile U2U Member Reply With Quote
I didn't request a mediator tho, thats the thing
Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
19th Oct 04 at 16:47   View User's Profile U2U Member Reply With Quote
why did the seller tell you to do that? is he saying he already sent the item or something?
Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
19th Oct 04 at 16:47   View User's Profile U2U Member Reply With Quote
Is there a number or anything to call?

Try e-mailing them.

Have they taken payment or anything?
GREG 1
Member
Registered: 28th Jul 00
Location: Essex
User status: Offline
19th Oct 04 at 16:57   View User's Profile U2U Member Reply With Quote
I have a sq trade case against me on ebay.. i am ignoring it
si_reading
Member
Registered: 5th Apr 03
Location: Macclesfield, Cheshire
User status: Offline
19th Oct 04 at 17:25   View User's Profile U2U Member Reply With Quote
I used it once, didn't work I lost my money and never got my item
leni
Member
Registered: 25th Mar 02
User status: Offline
19th Oct 04 at 17:33   View User's Profile U2U Member Reply With Quote
The seller send automated responces and his stated if I wanted a refund, then I needed to file a squaretrade claim and he would refund me! Me do not pay anything! It is free until one party requests a mediator (which it seems he has done!) and the person that filed the case gets charged $20!

I'm disputing it
PainZ
Member
Registered: 28th Jun 02
Location: Camberley, Surrey - Drives a Black Vectra VXR Esta
User status: Offline
19th Oct 04 at 18:45   View User's Profile U2U Member Reply With Quote
leni which one did u order in the end
Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
19th Oct 04 at 20:46   View User's Profile U2U Member Reply With Quote
If it doesn't turn up in time, you can't go to the Halloween party. Thems the rules.

 
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