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Author Vodafone Contract
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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9th Sep 05 at 20:26   View Garage View User's Profile U2U Member Reply With Quote

Hey, I just got a 6680 on a vodafone contract from mobilephonesdirect, and I ordered the phone 3 days before my payday.
I havnt yet been told when my bill will be paid, I just know I set up my Direct Debit with my card details etc.

Can I choose when the direct debit will be paid, ie move it to payday so I wont go overdrawn or anything daft like that

Cheers


Lotus Elise 111R

Impreza WRX STi
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Registered: 12th Sep 02
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9th Sep 05 at 20:49   View User's Profile U2U Member Reply With Quote

yeah i asked formine to be changed
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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9th Sep 05 at 20:53   View Garage View User's Profile U2U Member Reply With Quote

Ok cheers, did you just ring customer services? was it fairly hassle free?


Lotus Elise 111R

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Registered: 12th Sep 02
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9th Sep 05 at 20:56   View User's Profile U2U Member Reply With Quote

i asked to change the payment date , they said we cant do that , i said how do i cancel , they said what date would you like sir

Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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9th Sep 05 at 20:57   View Garage View User's Profile U2U Member Reply With Quote

FPMSL

Ill bare that in mind



Lotus Elise 111R

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mav
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Registered: 19th Jun 01
Location: Scotland
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9th Sep 05 at 21:01   View User's Profile U2U Member Reply With Quote

usually can change after the 1st payment made....some places charge for this too....
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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9th Sep 05 at 21:20   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by mav
usually can change after the 1st payment made....some places charge for this too....


ah ok, well ill have a word when i phone customer services.

Cheers


Lotus Elise 111R

Impreza WRX STi
ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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9th Sep 05 at 23:51   View User's Profile U2U Member Reply With Quote

you can phone customer services up n ask to change to a different dd date
, but you have to do this after your first bill whitch will come 6-8 weeks of you taking the contract out, when the bill comes it gives you 14 days odd notice as to when the dd will be first taken. bear in mind also it takes a bout one full bill cycle to get it changed to the new dd date so you looking at round about 2 month but phone up once you get ya first bill n some muppet will probs sort it. wont cost you anything ethier, if they say they cant do it just hang up n speak to some one else cos trust me half the people who work in the vodafone call centre dont have a shoot what they are talking about.
Kyle T
Premium Member

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Registered: 11th Sep 04
Location: Selby, North Yorkshire
User status: Offline
9th Sep 05 at 23:55   View Garage View User's Profile U2U Member Reply With Quote

Ah right, Ive never had a contract phone before, I never realised the first bill takes 6 - 8 weeks.

Cheers - Ill get it sorted


Lotus Elise 111R

Impreza WRX STi
Elliot150
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Registered: 19th Feb 05
Location: Cardiff
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10th Sep 05 at 00:09   View User's Profile U2U Member Reply With Quote

nothing against vodafone but there slogan really bugs me......................

Join the Worlds Largest Mobile Community!! correct me if im wrong but thats the f'kin gypsies

 
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