Haimsey
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Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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How is a letter of complaint structured 
What it is, im planning on sending in a letter of complaint about one of my managers at work since he is just a total cock tbh, he has a crap attitude towards all his shopfloor staff and has a crap attitude in general towards helping out etc.
In particular there will be reference to the fact he can speak to us "how the fcuk he wants" and that he called me a "fcuking goon" (  ) How do i put this into the letter? Can i swear in a letter of complaint!?
Thats going to be todays little job when im back from my lecture 
Thanks for any sites with examples or help 
Marc
Marcy Marc
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abdus
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Registered: 23rd Feb 06
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 about 'can I swear in a letter of complaint'
No, but you can point out the use of foul language and this can be disclosed later, if needed
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Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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quote:
Originally posted by abdus
about 'can I swear in a letter of complaint'
okie
Marcy Marc
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topshot_2k
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Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
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Quote what he said to you.
Start off with your position/role etc then explain how you are treated, giving examples if needed.
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Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
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Why not ring Citizens advice? They could point you in the right direction and give you a couple of suggestions that you could do..
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Haimsey
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Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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quote:
Originally posted by Kathryn W
Why not ring Citizens advice? They could point you in the right direction and give you a couple of suggestions that you could do..
i dont like this place, i went there for work experience and then about a year later found out i was in fact working along side convicted criminals
but still, might try them if i get too stook
i only want it to be short and seriarse, cba spening all day composing a letter although i am still seriarse about making a complaint
Marcy Marc
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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just write it how you want, it doesnt need to follow a specific structure, your only highliting a problem in the business, they will be more concerned with whats going on rather than the structure its wrote down in.
just name, department ect, then go into the problems your having.
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Haimsey
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Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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do i need to/can i give a reason such as "the use of such foul language doesnt do any good for the workign relations"
or something along them lines
??
Marcy Marc
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Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
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Give the reason to why you are complaining... say its an unethical practise in the workplace
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Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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quote:
Originally posted by Kathryn W
say its an unethical practise in the workplace
 
Marcy Marc
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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stick the word "discrimination" in lol that magical buzz word usually gets managment to take notice.
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Haimsey
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Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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weve just had a new regional manager too this wont look too good if he receives knowledge of it
Marcy Marc
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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tbf the chances are nothing will come of it, managers tend to stick toghether unless there trying to cover there owns backs when some one takes them to a tribunal.
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Kathryn W
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Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by Haimsey
weve just had a new regional manager too this wont look too good if he receives knowledge of it
Send it to him aswell?
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Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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quote:
Originally posted by ssj_kakarot
tbf the chances are nothing will come of it, managers tend to stick toghether unless there trying to cover there owns backs when some one takes them to a tribunal.
i thought this, he does appear to get a lot of bum love off the store manager but you never know, worth a try and still if he sees an effort has been made against his attitude he might think twice.
Marcy Marc
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Jamie
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Registered: 1st Apr 02
Location: Aberdeen
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Where is it you work?
Most retail places have a "in house" contact number which directs you to someone at head office whom is there solely to help problems like these
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12vMatt
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Registered: 28th Oct 06
Location: Sunderland
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if you make the offical complaint and nothing changes quit then sue them for construtive dissmissal (or whatever the proper legal term is)
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Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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i work at wickes
ah right, i didnt realise about inhouse numbers, never heard of wickes having one though
Marcy Marc
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Mase
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Registered: 16th Sep 01
Location: Derbyshire
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quote:
Originally posted by Haimsey
i work at wickes
ah right, i didnt realise about inhouse numbers, never heard of wickes having one though
Whats this blokes name ?? Cos i used to work at Wickes a couple of years back... What store are you at ??
Mase
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Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
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im at derby store, hes called Ben Roper
hes not long been promoted to a manager
Marcy Marc
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Jamie
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Registered: 1st Apr 02
Location: Aberdeen
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That'll be why, old "power trip"
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