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Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

23rd Feb 07 at 13:55

Last year we (Vodafone) lined up behind Phones 4U and unceremoniously dumped Carphone Warehouse... this week O2 have done the same but the opposite way round... could be the beginning of the end!!!! Have to wait and see what Orange and T-Mobile do!

Jules

Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline

23rd Feb 07 at 14:02

The drama!!!

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

23rd Feb 07 at 14:02

Indeed

Was mostly fo rthe interest of those who work in phone shops (i know there are a few about like Matt etc.)

Liam

Member

Registered: 19th Jan 06
Location: Stafford
User status: Offline

23rd Feb 07 at 14:14

Jay

Member

Registered: 26th Sep 04
Location: Liverpool
User status: Offline

23rd Feb 07 at 14:26

Lost...

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

23rd Feb 07 at 15:29

u cant buy a new contratc with vodaofne from carphone warehouse

now u cant buy a new contract with o2 in phones 4u... everybody is picking sides

mwg

Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline

23rd Feb 07 at 15:42

I only deal directly with the phone companies, never go in to Phones 4U etc.

Liam

Member

Registered: 19th Jan 06
Location: Stafford
User status: Offline

23rd Feb 07 at 15:49

ahhh, makes sense now, I always tend to go to either 'The Link' or 'Carphone Warehouse'

LeeM

Member

Registered: 26th Sep 05
Location: Liverpool
User status: Offline

23rd Feb 07 at 16:21

phones4u were pretty good with me, they were offerin a good deal when the d800 came out, only with that phone, but when i got it it was pretty shite so hey swapped to a w800 and let me keep the deal it was on

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

23rd Feb 07 at 17:54

quote:
Originally posted by Liam
ahhh, makes sense now, I always tend to go to either 'The Link' or 'Carphone Warehouse'

The Link were bought by O2 last year :S

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

23rd Feb 07 at 18:15

This was always going to happen

Jules

Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline

23rd Feb 07 at 18:27

Fight fight fight!!

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

23rd Feb 07 at 18:53

I have yet to see the stores offer a better deal than from the companies direct. Phones4U were shit as they used Singlepoint. Carphone Warehouse didn't or not sure if they still do seem to think texts came with a monthly contract. They want to charge you an arm and a leg for extras. The link, well the staff are mainly muppets from the stores I've visited and don't seem to know their own stock never mind what is coming soon or due in.

I just deal with the retentions department and basically negotiate my new phone and contract each year.

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

23rd Feb 07 at 19:06

quote:
Originally posted by Matt H
This was always going to happen

Indeed mate... depending on what 3, T-Mobile and Orange decide to do I suspect we'll see Carphone and Phones 4U selling their mobile busiensses ina few years as there will be no point staying open if they only sell 1 or 2 networks phones!!

Allan mate... as said, The Link was bought by O2 and Singlepoint was re-purchased by Vodafone last year

Ian

Site Administrator

Registered: 28th Aug 99
Location: Liverpool
User status: Offline

23rd Feb 07 at 19:06

quote:
Originally posted by _Allan_
I just deal with the retentions department and basically negotiate my new phone and contract each year.

Best way.

sigibbons

Member

Registered: 10th Feb 04
User status: Offline

25th Feb 07 at 13:37

quote:
Originally posted by Ian

quote:
Originally posted by _Allan_
I just deal with the retentions department and basically negotiate my new phone and contract each year.
Best way.

Can this be done if you are a new customer?

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

25th Feb 07 at 13:41

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

25th Feb 07 at 14:37

quote:
Originally posted by sigibbons
Can this be done if you are a new customer?

As Robbo said, no. Retentions is for existing customers to Retain their business. It is always worth asking your existing provider for a new deal before moving on. Often they will offer better deals than can be found instore, online etc. Always worth a go

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