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Author Tyre replacement charge, question
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
9th Mar 07 at 15:40   View Garage View User's Profile U2U Member Reply With Quote
My mrs just had hers done and on return i looked at the receipt and there was a charge called

"Master Serv up to 50.00" which was on the receipt as £20 inc vat

She wasnt aware what this was so i rang the place and they said its to cover against accidental damage or puncture.

This sounded a bit dodgy and maybe something they should only ask if you want not automatically charge it, what do you think?
Dean_W
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Registered: 13th Dec 05
Location: Downham Market, Norfolk
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9th Mar 07 at 15:44   View User's Profile U2U Member Reply With Quote
I think thats bollocks. They should be insured against damaging 3rd party property anyway.
Scotty C
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Registered: 6th Nov 05
Location: Kidderminster Drives: 1.6 16v Sport
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9th Mar 07 at 15:44   View User's Profile U2U Member Reply With Quote
I got charged £5 a tyre.
Dean_W
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Registered: 13th Dec 05
Location: Downham Market, Norfolk
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9th Mar 07 at 15:45   View User's Profile U2U Member Reply With Quote
I've never had a charge like that.
Robin
Premium Member

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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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9th Mar 07 at 15:50   View Garage View User's Profile U2U Member Reply With Quote
Go back and get it back, that's a load of bollocks, they can't do that without asking
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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9th Mar 07 at 16:00   View Garage View User's Profile U2U Member Reply With Quote
rang them, theywaffled onabout some bollocks i just said if she doesnt want it can she have it refunded and they said yeah, just dont think its very good how they whack that on without asking, apparently they quoted her for that beforehand but she said noone explained that to her
Robin
Premium Member

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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
9th Mar 07 at 16:02   View Garage View User's Profile U2U Member Reply With Quote
They do it because 99% of people won't even notice.
Robin
Premium Member

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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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9th Mar 07 at 16:04   View Garage View User's Profile U2U Member Reply With Quote
Ring trading standards.
AK
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Registered: 5th Jul 00
Location: Aberdeen City
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9th Mar 07 at 16:06   View User's Profile U2U Member Reply With Quote
why... they said they'd refund it

It could be they did say 'Do you want X YZ' a lot of people will just say 'Yes' without asking.

Its not there fault if someone didnt ask them what it was AFTER they asked them if they wanted it.

Its wrong, but not trading standards wrong.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
9th Mar 07 at 16:10   View Garage View User's Profile U2U Member Reply With Quote
she said they only quoted her the price of yhe tyres originally

 
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