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Author K850i
Charlene
Member

Registered: 29th Sep 04
Location: Darlington
User status: Offline
26th Dec 07 at 18:01   View User's Profile U2U Member Reply With Quote

Ive had this phone about a month now and its the 2nd time its broken, both times saying operation failed on my msgs anyone esle having this problem?
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
26th Dec 07 at 18:13   View User's Profile U2U Member Reply With Quote

I had my k800i sent back 4 times in 12 months. Decided to get an N95 last month.
Dav
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Registered: 23rd Jul 02
Location: Falkirk, Scotland
User status: Offline
26th Dec 07 at 21:47   View User's Profile U2U Member Reply With Quote

Yeah, there was a big thread about this problem before. I'm on my 3rd K850i since release now.
Charlene
Member

Registered: 29th Sep 04
Location: Darlington
User status: Offline
26th Dec 07 at 22:21   View User's Profile U2U Member Reply With Quote

Do you think they will change the handset?
_Allan_
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Registered: 24th Mar 04
User status: Offline
27th Dec 07 at 08:59   View User's Profile U2U Member Reply With Quote

They might or they will update the firmware and return it.
Charlene
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Registered: 29th Sep 04
Location: Darlington
User status: Offline
27th Dec 07 at 09:43   View User's Profile U2U Member Reply With Quote

Is there any way of updating it myself?
_Allan_
Member

Registered: 24th Mar 04
User status: Offline
27th Dec 07 at 09:49   View User's Profile U2U Member Reply With Quote

You can go here and try:

http://www.sonyericsson.com/cws/support/updateservice/updateservicesoftware/key.DownloadGeneral.SonyEricssonUpdateService_21839?cc=gb&lc=en


but the repair place will reflash it with the original firmware or they have a new update that's not been released to the general public as yet. Wotan server also does not have a new debrand or firmware update as yet either.
Icy
Member

Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
27th Dec 07 at 14:13   View User's Profile U2U Member Reply With Quote

no probs with mine yet, had mine flashed with chinese firmware
corb
Member

Registered: 24th Apr 02
Location: Calgary, Alberta, Canada
User status: Offline
8th Jan 08 at 20:43   View User's Profile U2U Member Reply With Quote

mines just done this, so its broke then?
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
8th Jan 08 at 21:51   View User's Profile U2U Member Reply With Quote

Mine did it a few times but I updated it and it hasn't done it since. Try updating it first.
Arnie
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Registered: 24th Sep 02
Location: Maidstone, Kent Drives: Seat Leon Cupra R
User status: Offline
8th Jan 08 at 22:46   View User's Profile U2U Member Reply With Quote

Mine did this a few weeks back, I reset the phone and it was fine. Then the other day it did it again so reset it again and tried updating the firmware but the Sony Ericsson site said I already had the latest firmware?!

So I've sent mine back to O2 and they're sending out a replacement.
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
8th Jan 08 at 22:58   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by joe6886
Mine did it a few times but I updated it and it hasn't done it since. Try updating it first.




Same happened with mine,

Latest firmware from the sonyericsson site fixes this problem.


April '06' Corsasport Feature Car | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
Dav
Member

Registered: 23rd Jul 02
Location: Falkirk, Scotland
User status: Offline
8th Jan 08 at 23:01   View User's Profile U2U Member Reply With Quote

Sony Ericsson website also tells me I have the latest firmware. Not had the 'Operation Failed' problem again with this phone, but the camera's still wank.
Arnie
Member

Registered: 24th Sep 02
Location: Maidstone, Kent Drives: Seat Leon Cupra R
User status: Offline
9th Jan 08 at 08:38   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Daniel_Corsa
Latest firmware from the sonyericsson site fixes this problem.

What's the latest firmware version on the Sony Ericsson site?
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
9th Jan 08 at 09:10   View User's Profile U2U Member Reply With Quote

Restore factory settings cured it on mine
dave17
Member

Registered: 3rd Sep 02
Location: Greater London
User status: Offline
9th Jan 08 at 09:58   View User's Profile U2U Member Reply With Quote

back up all your contacts and reset the phone
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
9th Jan 08 at 10:57   View Garage View User's Profile U2U Member Reply With Quote

Menu --> Settings --> Update Service --> Software Version --> ???

1200-4400 R1CA037071012

Just plugging mine in now to check there is not another update.


April '06' Corsasport Feature Car | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
loubielou
Member

Registered: 14th Jan 07
Location: North Finchley, Greater London
User status: Offline
9th Jan 08 at 12:00   View User's Profile U2U Member Reply With Quote

i reset mine several times and it kept doing it after a while, dropped it in a glass of water by accident and decided it was time to go back. They replaced it no problem
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
9th Jan 08 at 16:57   View User's Profile U2U Member Reply With Quote

Mine done this on the night my cam chain snapped (cunts!), I had to do a master reset, lost all my saved messages and contacts on the phone, games, themes etc etc
Proper fucked me off

If it does it one more time I'll accediently break it at work and I'll go back to my N80 for a while and they can keep it or send me a W960i
Joe
Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
9th Jan 08 at 17:44   View User's Profile U2U Member Reply With Quote

Mine is well fucked now, dropped it the other week, the earpiece doesn't work and now it won't switch on
James_DT
Member

Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
9th Jan 08 at 18:55   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Jules
Mine done this on the night my cam chain snapped (cunts!), I had to do a master reset, lost all my saved messages and contacts on the phone, games, themes etc etc
Proper fucked me off

If it does it one more time I'll accediently break it at work and I'll go back to my N80 for a while and they can keep it or send me a W960i

The new firmware solved it on mine. Before it was out, I used PC Suite to back the phone up and just restored it whenever it did it.

On another note, I've just discovered that if you have the Crystal or Laser Precision themes, then the wallpaper reacts to the way you're holding the phone. Clever use of the accelerometer IMO.
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
9th Jan 08 at 19:01   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by James_DT
On another note, I've just discovered that if you have the Crystal or Laser Precision themes, then the wallpaper reacts to the way you're holding the phone. Clever use of the accelerometer IMO.


So it does



Laser is good, crystals not as clever


April '06' Corsasport Feature Car | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
9th Jan 08 at 19:04   View User's Profile U2U Member Reply With Quote

Everytime I try and update it says I have the latest version, currently on:
1200-4400R1A029070922

I've only got Laser Precision, Crystal and the O2 themes now since it went tits up
mazdaspeed
Member

Registered: 8th Jan 05
Location: Darlington
User status: Offline
9th Jan 08 at 20:14   View User's Profile U2U Member Reply With Quote

Mine is on:
1200-4400R1CA037071012
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
9th Jan 08 at 20:25   View User's Profile U2U Member Reply With Quote

Looks like yours was updated on the 12-10-07 where as mine is 22-09-07
Will try and source a new version now....

[Edited on 09-01-2008 by Jules]

 
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