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Author phone contracts - "cash back"
Carl
Member

Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
24th Oct 08 at 17:22   View User's Profile U2U Member Reply With Quote

I pretty sure that when I signed up for the phone off mobiles.co.uk I signed up for one of those cashback deals, I've only just remembered though!
I've looked through my documents and no mention but then again why would they! Also noticed its hard to claim, you have to send off a bill every 4 months etc. It says every 4 month for 12 month contracts but no mention of 18. Anyone had any experience with these? THinking if i've missed the first installment, i'm pretty sure it is going to be a big ball ache to sort out etc.
Tommy L
Member

Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
24th Oct 08 at 17:24   View User's Profile U2U Member Reply With Quote

Biggest ball ache in the world. I never claimed back my 'cashback'.
Carl
Member

Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
24th Oct 08 at 17:30   View User's Profile U2U Member Reply With Quote

Just found info on it, looks like the first is the 6 months bill (actually working out with that one is looks like the first ballache/challenge) Sorting it though, going to ring on Monday.
Very convenient how they send you not one bit of info out with your phone. It's like dealing with Dave A.

[Edited on 24-10-2008 by Carl]
John
Member

Registered: 30th Jun 03
User status: Offline
24th Oct 08 at 17:39   View User's Profile U2U Member Reply With Quote

I've had 2 cashback contracts.

First one they paid me back fine.

Second one it got increasingly difficult to get the money off them, ended up having to take argos vouchers instead of waiting indefinitely.

Anytime I emailed or phoned to ask I was directed to a standard excuse page.

Won't be taking one out again.
Carl
Member

Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
24th Oct 08 at 17:44   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
I've had 2 cashback contracts.

First one they paid me back fine.

Second one it got increasingly difficult to get the money off them, ended up having to take argos vouchers instead of waiting indefinitely.

Anytime I emailed or phoned to ask I was directed to a standard excuse page.

Won't be taking one out again.


Any with mobiles.co.uk? The problem is I can't remember any of the amounts etc, luckily they are all claim on the 6month so I'll see how much I get back if anything.
John
Member

Registered: 30th Jun 03
User status: Offline
24th Oct 08 at 17:50   View User's Profile U2U Member Reply With Quote

Nup wasn't them, can't remember what one it was but was a well known one iirc.
Bram
Member

Registered: 25th Mar 02
Location: Derby
User status: Offline
24th Oct 08 at 18:04   View User's Profile U2U Member Reply With Quote

I have one with Phones 4U. Never heard a whisper from them so phoned up for a claim form which they reckoned they'd sent out a month ago. Never showed so requested another, never showed so rang back again. A week later I got an envelope through the door with no postage paid which Royal Mail had waivered

Sent the claim in now but the first sign of trouble I'm gonna fire some fucks up the next customer service advisor I speak to

 
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