Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I sold something on eBay recently, buyer paid for it, I shipped it by recorded delivery, now 2 weeks later PayPal decide to reverse the buyer's payment! 
They emailed me last night saying either the buyer or their bank have reversed the payment so now I have a minus balance in my PayPal account. It also says I'm not eligible for seller protection and to not send the item (even though the original transaction at the time said I was eligible and that it was OK to send the item  ).
Has this happened to anyone off here? If so, how long does this 'process' take to sort out? I'd ask PayPal directly only I think I'd have a better chance extracting blood out of a stone...
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Matt L
Member
Registered: 17th Apr 06
User status: Offline
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this is why i absoluetly hate/detest paypal and ebay all a bunch of cunts, they say its really safe.... yes i suppose it is if your the buyer, but not very good for sellers as stuff like this happens .
edit: sorry this reply doesnt help.
[Edited on 29-05-2009 by Matt L]
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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You have their address, go round!
[Edited on 29-05-2009 by PaulW]
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Manchester 
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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me by £800 , they want £800 off me and have for 12 months . They can get fuckkkkkked if they thing am paying a penny. Paypal is a scam, all this supposed protection means fuck all. If they think a scammer is doing me of £800 they can jog on. I dont know if they put interest on it .
how long legally is it before its wiped? is it 5 years?
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John
Member
Registered: 30th Jun 03
User status: Offline
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They don't just wipe it, if they are out of money they will send the bailiffs round.
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Mobby
Member
Registered: 31st Dec 07
Location: Leicestershire
User status: Offline
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E-cheque by any chance? if so noob error.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Not an echeque, no.
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Olsrey
Member
Registered: 13th Jan 07
Location: Bradford Drives: LET Vectra B
User status: Offline
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Always having simular troubles with PayPal. Chances are that they paid using a credit card and the buyer then told the credit card company and its much easier for PayPal to just return the money even if the claim is false than to investigate it (I got that from a PayPal customer service person  )
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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It's not a huge amount (£31) but still, I don't see why I should be out of pocket while some fucker has my money AND my goods!
I've emailed the buyer earlier this morning as well so I'll see if I get a response or not... Could be completely innocent but hey, I'm cynical.
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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quote:
Originally posted by John
They don't just wipe it, if they are out of money they will send the bailiffs round.
by law if they aint claimed it in 5 years i think they cant legally do fuck all.
baillifs to where? i dont live at that address no more
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Well I've heard back from the buyer, she said the only reason she can think of is that she had a new bank card recently so it looks like she didn't update her PayPal details (although I'm not sure how PayPal still let the payment go through if the card was cancelled or expired?).
I can see this being a long drawn out affair...
She did say that she'll pay me by bank transfer or whatever if they don't sort it out though so at least she's not dodgy (I hope).
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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They had me off for £800, luckily I hadn't posted the lens otherwise I would be down.
The protection actually means nothing.
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