Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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bit of a rant really,
really need to tax my car, but as i sorned it a few months back i was wondering wether i can do it online as i have the tax reminder number, insurance and mot.. or would i have to go to the post office, as online would be easyer but post office is a big of a cont as the local post offices dont do car tax..
so thought oh i know i'll call them to find out what im going to ahve to do.. yeah like fuck, 20 minuits of "sorry you have selected the wrong section" poxy machines they are completely crap why the hell dont they bring back humans to do this job.. wont get so many fuck ups and people being put throught to the wrong department just because they want to speak to someone with a pulse so they then can be put through to the correct department..
sorry just hate recorded voises one phones that dont give you the options to just speak to someone.
rant over
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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I called them about buying a reg to see whether it was transferrable. All I wanted to do was give them the reg and see if I could take it off vehicle and put it on another.
Same story, 20 minutes of recorded bullshit only to be cut off a few times. Complete incompetence.
Then you have their letter to me threatening a fine for not advising of a change of ownership even though I phoned them two weeks earlier to do it.
Then they ignored my letter back to them.
Utter, utter, fools.
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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all i want to know is can i tax the car online or will i have to go over to my pairents wich takes about a hour on public transport to go to there local post office to tax my car.. but you cant even get a human to talk to you recorded well spoken man FTL
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Just phoned them now and spoke to a human and I'm not getting fined - woo.
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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what number did you call and how did you get to speak to a human... really coud do with this info lol
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Daimo B
Member
Registered: 20th Mar 00
User status: Offline
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DVLA are quite simply the most unhelpfull useless C*nts possible.
I'd rather be on the phone to customs and excise than the DVLA, they are simply awful
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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You're welcome to the Preston regional office payment line but I'm not sure they do tax questions - 01772 793926
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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well i'll give it a go and see if they can put me through to someone whos human thanks ian
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Good luck and feel free to tell them they're stupid. I didn't want to push my luck in case they reversed the decision.
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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ahh haaa
I DID IT haahaaa
called the number you gave ian and had a quick chat, bloke said sorry they dont do tax there, so i explained about the daft recorded messages.. he said call this number
0870 240 0010 and when it pics up and starts playing the recorded message, press and hold 0 on your phones key pad and it will put you straight through to a human 
so did it, and was told after 2 minuits that i can still tax the car online so thought quids in there
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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at least they are legit english and non of this middle eastern bullkite. or are they
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Richardhhha
Member
Registered: 29th Sep 07
Location: Croydon, Greater London
User status: Offline
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all done now, taxed and payed for.... just waiting on the disk to turn up now woohoo
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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Ive been trying to find out if im still the owner of a car for about a year now, the phone system is utter bullshit
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shaunmods
Premium Member
Registered: 12th Mar 07
Location: Glascote, Staffordshire
User status: Offline
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Used to hate having to phone them at my old work. Takes the piss to get through all the options! By the time I'd go through the other phone would ring so I'd have to hang up then start all over again  
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