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Author Paypal account hacked
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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7th Oct 09 at 13:54   View Garage View User's Profile U2U Member Reply With Quote

Got back after a weekend away in the Lake district to find my bank account £300 lighter... checked my statement, and paypal had taken it for a company called 'lmhsoft'.

Checked my paypal account, my password hadn't been changed - but sure enough there was a £300 transaction for some enterprise edition software used for bulk emailing.

I've changed all my paypal/ebay details - and reported it to paypal and my bank.

My bank are freezing any fee's on my account as I've gone from £50 in the black, to £50 below my overdraft limit of £200.

Thing is, I've now got about £60 to live off between now and payday on the 27th

Paypal said they'll investigate, and if they can prove I didn't initiate that transaction - i'll get my money back, but they can't offer any estimate on timeframe.

Has anyone had an experience like this before?


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danbear
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Registered: 10th Jul 09
Location: Hertfordshire
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7th Oct 09 at 13:59   View User's Profile U2U Member Reply With Quote

Thats a piss take. i've had enough of people robbing things off me and other hard working people. Hope the cunts die tbh, and i fucking mean that
John
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Registered: 30th Jun 03
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7th Oct 09 at 14:00   View User's Profile U2U Member Reply With Quote

If the password hasn't been changed then it most likely hasn't been 'hacked'.

You will probably have some sort of malware on your computer though.
Kyle T
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7th Oct 09 at 14:08   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
If the password hasn't been changed then it most likely hasn't been 'hacked'.

You will probably have some sort of malware on your computer though.


How exactly do you define Hacked, or Hacking then?

I've certainly not spent £300 accidentally, someone has gained access to my account illegally - whether that be via keylogging malware or otherwise, someone has hacked my account.

I've reformatted my home machine since it happened - and I don't access paypal/ebay through work.


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jamied
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Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
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7th Oct 09 at 14:12   View User's Profile U2U Member Reply With Quote

I would change any other accounts you use e,g, hotmail etc just in case
johnhara1
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Registered: 19th Oct 06
Location: Newcastle upon Tyne
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7th Oct 09 at 14:13   View User's Profile U2U Member Reply With Quote

He is defining hacked as an actual human being hacking into your account.

Simply as the first thing they would do is change your password. (Although this is hard to do now, asks for credit card number or other security questions which a hacker wouldn't have to hand.

John
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Registered: 30th Jun 03
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7th Oct 09 at 14:13   View User's Profile U2U Member Reply With Quote

I meant the account itself wasn't hacked in any way, they didn't do something to the paypal account to gain access to it, they've got the password eslewhere, via a keylogger or whatever.
johnhara1
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Location: Newcastle upon Tyne
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7th Oct 09 at 14:14   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by jamied
I would change any other accounts you use e,g, hotmail etc just in case


Hopefully he doesn't have the same password for his email account as he does for paypal, ebay etc
John
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7th Oct 09 at 14:15   View User's Profile U2U Member Reply With Quote

I'm up shit creek if anybody ever gets my password, one is easier to remember than loads
johnhara1
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Registered: 19th Oct 06
Location: Newcastle upon Tyne
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7th Oct 09 at 14:17   View User's Profile U2U Member Reply With Quote

So am i TBH, but it's decent one. Capital letters, lower case, numbers, symbols etc

Saying that, im still fooked if i enter it into a infected PC

[Edited on 07-10-2009 by johnhara1]
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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7th Oct 09 at 14:17   View Garage View User's Profile U2U Member Reply With Quote

I changed my password and 'secret' questions as soon as I found out, and did the same with my ebay account.

Nothing else I use shares the same combination of username/password.

I'll be removing my bank account association to my paypal account as soon as the 'investigation' has been concluded.

I just need to know what kind of timeframe I'm looking at - £300 is alot to go missing


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johnhara1
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Registered: 19th Oct 06
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7th Oct 09 at 14:18   View User's Profile U2U Member Reply With Quote

Can you not view the transaction details via paypal.

Time and date will be recorded.
Kyle T
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Registered: 11th Sep 04
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7th Oct 09 at 14:19   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by johnhara1
So am i TBH, but it's decent one. Capital letters, lower case, numbers, symbols etc

Saying that, im still fooked if i enter it into a infected PC

[Edited on 07-10-2009 by johnhara1]


It's irrelevant how 'strong' a password is if you pickup some hidden keylogging malware, which I'm sure is what mine was.

My password was 10 characters long, with 6 letters, 3 numbers and a symbol - and it didn't 'spell' anything logical (p4s5w0rd for example doesn't count as strong ) - but something, somewhere picked up my keystrokes and spent my money.


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johnhara1
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Registered: 19th Oct 06
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7th Oct 09 at 14:20   View User's Profile U2U Member Reply With Quote

I know mate, i said that myself.....
Pablo
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Registered: 3rd Feb 03
Location: Milton Keynes
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7th Oct 09 at 14:24   View User's Profile U2U Member Reply With Quote

I paid someone on here £80 for something, cant remember what now - they never sent it, I logged a compant with them they are still trying to contact the guy now, he disapeared
Wrighty
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Registered: 28th Feb 04
Location: Howden
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7th Oct 09 at 14:30   View User's Profile U2U Member Reply With Quote

could it be anything to do with all these hotmail, gmail & yahoo account details been had by a phishing scam?
Jamie-C
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Registered: 3rd Jun 08
Location: Ballycastle
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7th Oct 09 at 14:39   View User's Profile U2U Member Reply With Quote

Thought that my self, this thread made me change my passwords
sc0ott
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Registered: 16th Feb 09
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7th Oct 09 at 15:05   View User's Profile U2U Member Reply With Quote

my security question and password having nothing in common.
FruitBooTeR
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Registered: 18th Jan 07
Location: Wolverhampton Drives: S15
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7th Oct 09 at 15:10   View User's Profile U2U Member Reply With Quote

What's the best programs to have installed to prevent getting infected with malware etc

I've currently got AVG which updates all the time and scans the computer every other day...
bigboykarl
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Registered: 19th May 09
Location: South Yorkshire
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7th Oct 09 at 16:20   View User's Profile U2U Member Reply With Quote

got done a couple of years ago....was working away and my wife had her card refused at tesco..she rang me and asked me why..i said last time i checked balance was about £700 but she had the £3000 overdraft as well...turns out somebady had keylogged my on line banking and transfered £3500 to a account in portugal...abbey were great upped the overdraft to 3.5k to get to give us 500 for the next couple of days and in 3 days refunded the money
DannyB
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Registered: 6th Feb 08
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7th Oct 09 at 16:29   View Garage View User's Profile U2U Member Reply With Quote

I deleted all my bank details from my paypal and my paypal from eBay a few weeks ago now, can't be arsed with any of it. It's all too much hassle, and they can both get to fuck if they think I was going to continue to pay the extortionate fees.

[Edited on 07-10-2009 by DannyB]
Brett
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Registered: 16th Dec 02
Location: Manchester
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7th Oct 09 at 17:14   View Garage View User's Profile U2U Member Reply With Quote

Paypal are utter shite, I wouldn't hold your breath. I bought somethin on ebay that never came and I didn't see a penny back. Obviously this is a different scenario tho.
Kyle T
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Registered: 11th Sep 04
Location: Selby, North Yorkshire
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8th Oct 09 at 13:42   View Garage View User's Profile U2U Member Reply With Quote

Got an email last night, the issue has been resolved in my favour - and the funds should be back in my bank account within 5 working days.

Phew




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C2RL R
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Registered: 28th Mar 02
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8th Oct 09 at 13:47   View User's Profile U2U Member Reply With Quote

i got done for 828 quid earlier this year. i cant remember how long it took to get my money back though. i'll see if i can find the thread i made.

 
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