Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Click to enlarge the pics...
Yesterday lunch time (after hearing about the new iPhone), I decided to cancel a phone contract i've ordered.
This morning at 7am I was sent a text to say "My parcel is on its way"
Then logged on here and saw this.... (Which is the phone, that I cancelled....)
It's not here yet, but its quite obvious it's coming.
Where do I stand now? Just send them an email with the screenshot of that chat? Or do I just leave it? I've had no email confirmation to say that i've cancelled.
[Edited on 08-06-2010 by Whittie]
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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Wait to see if it turns up first. Then act with those screenshots.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Just refuse delivery, same as any other time you didn't want it.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Think you should hunt down Laureena B and surprise sex her whilst shouting "Brilliant, fantastic, brilliant"
In all honesty, I'd just call and say you requested for it to be cancelled yesterday, now it will cause you costs so can they arrange for a courier to collect it.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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If i refuse delivery it'll just go back to their depo then?
I just don't want it to be 1 week since i've ordered and then can't return it and lumbered with an 18 month contract.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Well call and ask if they want you to accept or refuse delivery as you have already cancelled the order ?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote:
Originally posted by Neo
Think you should hunt down Laureena B and surprise sex her whilst shouting "Brilliant, fantastic, brilliant"
In all honesty, I'd just call and say you requested for it to be cancelled yesterday, now it will cause you costs so can they arrange for a courier to collect it.
I was trying to be as simple as possible as I knew I was taking a screenshot, so shush 
I'll ring them up when it arrives and ask them to collect it then. I've cancelled the Direct Debit from my bank online, so at least no money should come out.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Did make me laugh though
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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I'd accept it and see if they notice 
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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This is what I first thought Dave, but then realised they've not emailled me to confirm the cancellation, so it would of been an epic facepalm as I would have been stuck with an 18 month contract
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Ring them to confirm it's been cancelled?
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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refuse the package and sue for damages 
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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Why didnt you phone and speak to someone in the 1st place?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Was working and it was more convenient to do the chat thing.
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ryzer
Member
Registered: 18th Mar 03
Location: Berkshire Drives:UGLY MUG
User status: Offline
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he wouldnt have proof of what was said though
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Lawrah
Premium Member
Registered: 25th Dec 04
User status: Offline
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quote:
Originally posted by Whittie
Was working and it was more convenient to do the chat thing.
not when you are about to be shafted.
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leon.
Member
Registered: 24th Jun 08
User status: Offline
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why did you order it in the first place
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gravesy
Member
Registered: 21st Apr 10
User status: Offline
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Refuse delivery, don't touch it or open it. Phone them straight after and get them to send you a letter to confirm that it has been received back at the depot.
If you can see if the IMEI number is visible on any of the packaging - take a note of that so you can confirm with them that it was the same one.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Just spoke to her and she said I would have to send it back special delivery at my cost.
I'll just do what gravesy has said and see what comes of it.
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Dione J
Member
Registered: 22nd Sep 04
Location: West Midlands Drives: Leon Cupra Turbo
User status: Offline
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Cancel your Direct Debit, then get onto them to make sure they haven't processed anything further 
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Just came and I refused it, fingers crossed they'll sort it out now
[Edited on 08-06-2010 by Whittie]
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