Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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Not sure what to do on this one,
After some amber rear lights for the e36 so been watching a bunch on eBay. 1min to go, hip 99p and won,
Postage was £7.50 which was excessive given the fact it was second class I thought but for £8.50 they
Where £12 cheaper than nearest set. So anyway bid won paid. Turned up a few days later,
Opened it today and one of the lights is smashed, this being wholly down to the way they where packaged
And the cretins that work for royal mail.
Sooo I'm a bit pissed that I spent £8.50 and got a smashed light and a cardboard box. The other one is fine,
But it's not really worth chasing as surely all I will get back is 99p?!
Not sure if I should leave it or not.
Thoughts?
[Edited on 14-07-2012 by Jambo]
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nibnob21
Premium Member
Registered: 16th May 10
Location: South Derbyshire
User status: Offline
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Yeah I wouldn't have thought you'd get the postage money back unfortunately. If the Post Office refund the postage costs I'd try doing a Royal Mail claim instead of blaming the seller.
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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Do they offer refunds? Was second class, not recorded or special or anything.
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nibnob21
Premium Member
Registered: 16th May 10
Location: South Derbyshire
User status: Offline
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Not sure hoe much insurance is offered as standard on 2nd class, if any at all.
Think you may just have to cut your losses on this one. You could probably get your 99p back but I think the £7.50 has gone.
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Insured upto £55, but if incorrectly packaged they wont pay out. You have to send it all away to them alot of the time. Major hassle.
Best option... tell seller it never arrived, request full refund, they can claim it all back from royal mail then
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