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Author Quick bit of help... anyone got to Apple store for iPhone help?
kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
20th Aug 12 at 22:24   View User's Profile U2U Member Reply With Quote
Hi I've got a problem with my phone, and after some online research it seems that they will usually just change the phone over for you. Now it's still in warranty, but I've just gone to print off my proof of purchase from Orange but that section of the website is down will I need it!?

I have everything else in mostly un-used condition such as box, headphones, charger etc. just don't want it to be a wasted journey as my 'local' Apple store isn't that local...

Thanks.
JamesMc
Member
Registered: 15th Aug 10
Location: Rainham, Kent
User status: Offline
20th Aug 12 at 23:01   View User's Profile U2U Member Reply With Quote
My friend had his for quite a while im pretty sure his was well used and had stuff liek the earphones missing and he took it Bluewater and they swapped it over for him.
JM Curdy
Member
Registered: 20th Jan 05
Location: Stranraer, Scotland
User status: Offline
20th Aug 12 at 23:03   View User's Profile U2U Member Reply With Quote
ive swapped over 3 phones and an ipad within warranty, never had to take box, accessories or proof of reciept
Dan
Premium Member

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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
21st Aug 12 at 04:37   View Garage View User's Profile U2U Member Reply With Quote
yep, just take your phone.

Brilliant service usually in our local store.

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sc0ott
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Registered: 16th Feb 09
User status: Offline
21st Aug 12 at 05:34   View User's Profile U2U Member Reply With Quote
Im sure they can find out from your serial number when your warranty expires
Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
21st Aug 12 at 05:37   View User's Profile U2U Member Reply With Quote
^^
kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
21st Aug 12 at 08:56   View User's Profile U2U Member Reply With Quote
Okay that sounds great then... is it a new unit you get or a refurbished one!?
Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
21st Aug 12 at 09:08   View User's Profile U2U Member Reply With Quote
It will be a refurbished unit but they are virtually as good as new as the battery will be new and all the outside casing will be new.
ed
Member
Registered: 10th Sep 03
User status: Offline
21st Aug 12 at 09:08   View User's Profile U2U Member Reply With Quote
They have all your details on their computer as it's linked to your iTunes account and product serial numbers. Kind of strange when you go in and they know what stuff you own without telling them

 
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