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Author Apple repairs?
Tiger
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Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
28th Oct 12 at 19:27   View User's Profile U2U Member Reply With Quote

My phone has a faulty home button, and yesterday I smashed the front screen. I'm booked into the Genius Bar Tuesday, what can I expect them to do? The phone is out of warranty.
fazza
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Registered: 7th Feb 08
Location: Plymouth
User status: Offline
28th Oct 12 at 19:45   View User's Profile U2U Member Reply With Quote

what phone is it?

They usually offer a replacement phone at a cost of £119(if its an iphone 4).

Personally take it somewhere local to get it it repaired. Should be done within the hour and lost half of that ^^
Tiger
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Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
28th Oct 12 at 19:48   View User's Profile U2U Member Reply With Quote

I'd rather a new phone to honest mate, I'm due an upgrade in January then I'll sell it on.
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
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28th Oct 12 at 19:52   View Garage View User's Profile U2U Member Reply With Quote

£50 and will fix your screen, apple will be £120-£140


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Rob_Quads
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Registered: 29th Mar 01
Location: southampton
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28th Oct 12 at 20:02   View User's Profile U2U Member Reply With Quote

I've seen a few non-apple screens and it really does seem there is a huge variation in quality of screens. Some of them were shocking while others were as good as the apple ones.

If you've got multiple problems with it I think I would probably get the apple replacement as you know then its had a full refurb and everything about it will be like new. It will include a new screen and battery and external casing as a minimum (which does not leave much that is not replaced)
fazza
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Registered: 7th Feb 08
Location: Plymouth
User status: Offline
28th Oct 12 at 20:37   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Rob_Quads
I've seen a few non-apple screens and it really does seem there is a huge variation in quality of screens. Some of them were shocking while others were as good as the apple


This tbh.

Mainly ebay ones seem to be shite from experience, it has also taken me a few different suppliers to find ones that are as good looks, fitment and display wise as the apple ones

AlunJ
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Registered: 3rd Apr 07
Location: Newport
User status: Offline
28th Oct 12 at 21:38   View User's Profile U2U Member Reply With Quote

When I smashed my iPhone 3G it was in the region of £100 and they did replace the screen there within a few minutes. Only managed to get a replacement handset eventually for a crack in the back plastic that was apparently a recall.
mwg
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Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Oct 12 at 09:08   View User's Profile U2U Member Reply With Quote

Took my 4S in on Friday because the lock button was sticking. They gave me a brand new one. Dead easy and hassle free.
fazza
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Registered: 7th Feb 08
Location: Plymouth
User status: Offline
29th Oct 12 at 10:40   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by mwg
Took my 4S in on Friday because the lock button was sticking. They gave me a brand new one. Dead easy and hassle free.


must have been within warranty
mwg
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Registered: 19th Feb 04
Location: South Lakes
User status: Offline
29th Oct 12 at 11:13   View User's Profile U2U Member Reply With Quote

Yep by 11 days luckily for me
WATSON
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Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
29th Oct 12 at 12:29   View User's Profile U2U Member Reply With Quote

I was at the genius bar for a replacement on Saturday there, Had a smashed screen and the speaker was buggered too.

Paid £119 and received a brand new iphone 4, Was in and out less than 5 minutes.

EDIT* Phone was also out of warranty by 8 month too!

[Edited on 29-10-2012 by WATSON]
DaveyLC
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Registered: 8th Oct 08
Location: Berkshire
User status: Offline
29th Oct 12 at 12:45   View User's Profile U2U Member Reply With Quote

My iPhone 4 was out warranty by just under a year and they still replaced it because it wasnt charging..

..However I have spent a fuck loads over the last 3 years.
Tiger
Member

Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
29th Oct 12 at 13:13   View User's Profile U2U Member Reply With Quote

Luckily the screen being smashed isn't the only problem as the home button is dead too, hopefully this will increase my chances of getting a replacement handset.

 
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